Business Daily Media

Men's Weekly

.

Newgen Set to "Transform Experiences" at its Annual Customer Event-NewgenConnect 2021

  • Written by PR Newswire
Newgen Set to "Transform Experiences" at its Annual Customer Event-NewgenConnect 2021

Attendees to gain insights from leading industry influencers, including Jim Marous and Pascal Bornet

SYDNEY, March 24, 2021 /PRNewswire/ -- Newgen Software, a global provider of low code digital automation platform, today announced that it will host its annual customer event—NewgenConnect 2021[1]—from May 17 to May 19, 2021. The global event will be held virtually this year, with a focus on transforming experiences for its customers.

The three-day virtual meet will include over 75 sessions for delegates from over 70 countries to highlight how digital is accelerating enterprises' transformation journeys. Industry-specific tracks will provide a glimpse into how Newgen customers, business leaders, industry analysts, and system integrators transform experiences of their customers.

"The pandemic changed the way businesses delivered products and services in an instant. While most institutions enabled consumers to access services using digital devices, few experiences were comparable to what big tech firms provided. NewgenConnect 2021 will present ways in which banking enterprises can respond to the needs of consumers in a digital world," said Jim Marous, Co-publisher, The Financial Brand.

"There has never been a more urgent time for companies to transform their customer and employee experiences. In the post-pandemic world, experience has become a key differentiator for enterprises. The good news is that there is a global platform like NewgenConnect to help enterprises learn about ways to connect people, processes, content, and communications and enable true end-to-end digital journeys for delivering superior customer experience," said Pascal Bornet, renowned author and pioneer in intelligent automation.

"This event is all about delivering transformed experiences with digital. We are thrilled to host our wonderful customers, partners, and everyone else in our business network, and bring to them insightful and valuable sessions that are sure to expedite their digital initiatives," said Diwakar Nigam, MD and Chairman, Newgen Software.

About Newgen Software Technologies Pty Ltd:

Newgen is a leading provider of low code digital automation platform. Globally, successful financial institutions, insurance, government, and shared services organizations rely on Newgen's industry-recognized products and applications—to manage their processes (BPM), content (ECM), and communications (CCM)—for connected operations. From customer onboarding to service requests, from loans and deposits to underwriting, and many more, Newgen's industry applications transform business-critical operations with agility. Newgen's cloud-based platform enables digital transformation initiatives for superior customer experience, optimized costs, and improved efficiencies.

For more details, visit www.newgensoft.com[2]

Media Contact: Asif Khanasif.khan@newgensodt.com[3]

 

References

  1. ^ NewgenConnect 2021 (newgensoft.com)
  2. ^ www.newgensoft.com (www.newgensoft.com)
  3. ^ asif.khan@newgensodt.com (www.prnasia.com)

Read more https://www.prnasia.com/story/archive/3318813_AE18813_0

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Aussie SMEs warn RBA not to ignore global trends, with the current sledgehammer approach threatening business viability and increasing inflation ...

Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

Thryv® (NASDAQ: THRY), Australia’s provider of the leading small business marketing and sales software platform, has been awarded the Employer of ...