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Customer Service Is Becoming Part of the Small Business Sales and Marketing Engine
For Customer Service Week, 5-9 October, Thryv is urging small businesses to look beyond generating enquiries and examine what happens after a customer makes contact, with service increasingly influencing conversion, repeat business and reputation. ...
Gift Cards as the gateway to agentic payments
Prepaid and stored value gives consumers the trust and control to try AI shopping agents By Blackhawk Network VP Head of ANZ Kieran Nolan For decades, retailers have focused on capturing human attention. Whether by click, scroll, or a carefully t...
Today in Business
PUTTING ACCESSIBLE TRAVEL ON THE MAP
Geelong and Tarneit passengers will be among the first in Australia to trial designed to make public transport easier to navigate for people with ac...
Times Advertising Launches New Platform to Give Australian Businesses Direct Access to Digital Media Inventory
Sydney, Australia — A new entrant in Australia’s digital advertising sector, Times Advertising, has launched its platform timesadvertising.com.au...
Young Tourism Leaders Program Inspires the Next Generation of Queensland’s Tourism Workforce
The Queensland Tourism Industry Council (QTIC) has announced the launch of the 2026 Young Tourism Leaders Program, bringing together passionate touris...