.
The 95 Per Cent Failure Rate Is Not An AI Problem
Most Australian SMEs I speak with are already having a go at AI. Some are running formal pilots, others have a team member quietly experimenting on the side, and plenty have signed up for a handful of subscriptions just to see what sticks. The ap...
New AR tech helping to solve field service skills crisis
AI-enabled augmented reality (AR) smart glasses are emerging as a new practical solution to fill a shortage of field service technicians maintaining on-location equipment across industries from automotive and medical to complex machinery. The ...
Today in Business
Why PandaDoc CPQ should be your secret weapon for pricing optimization
Let’s pull up a chair and talk pricing strategy because quoting isn’t just paperwork, it’s profit. If you’re configuring products, scoping services...
The risks of underinvesting in CX
Author: Monica Ryan, Vice President, Concentrix Australia & New Zealand In the current economic climate, the focus of every Australian business l...
Why Your Business Is Being Left In the Economic Dust: Nimble Risk Management During Uncertainty
Agility and adaptability are quickly moving from distinct competitive advantages to business necessities, with those stuck in stagnation simply un...