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I helped expose insurers for denying medical claims. 15 years on, a court has found what they did is illegal

Written by Benjamin Koh, Honorary Associate, Faculty of Business, School of Management, University of Technology Sydney

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A court judgement handed down last Friday has delivered what years of promises from Australia’s life insurance industry have not – insurance that pays out on what it says it will.

I first raised the issue of outdated medical conditions within the insurance industry almost 15 years ago. Then in 2016, after stepping down as...

Is federal government spending really to blame for higher inflation? It’s not clear cut
There has been a spate of articles and commentary in recent days calling on the Australian government to reduce spending. Tho…
What our teeth reveal about the growing gap between rich and poor
Pavel Danilyuk/Pexels, CC BYTeeth are one of the most visible markers of poverty: structural circumstances that are individua…
News sites are locking out the Internet Archive to stop AI crawling. Is the ‘open web’ closing?
When the World Wide Web went live in the early 1990s, its founders hoped it would be a space for anyone to share information …
What the RBA wants Australians to do next to fight inflation – or risk more rate hikes
When the Reserve Bank of Australia (RBA) board voted unanimously to lift the cash rate to 3.85% on Tuesday, the decision was …
Why cheaper power alone isn’t enough to end energy poverty in summer
Declan Young/UnsplashAustralia is an energy superpower. We have abundant natural resources, high average incomes and one of t…
RBA raises interest rates as inflation pressures remain high
The Reserve Bank of Australia (RBA) has lifted the cash rate by 25 basis points to 3.85%, adding to pressure on households an…

Traditions of Rural Bali at Villa Sabana
A Privileged Insight into the Traditions of Rural Bali at Villa Sabana Situated in the traditional village of Pererenan near Canggu, Villa Sabana is peacefully secluded in a semi-rural setting where…

Essential Reasons to Opt for a Professional Valuation Before Selling Your Commercial Property
In the dynamic world of real estate, commercial properties hold a pivotal position. They represent not only a significant financial asset but also a crucial business investment. When contemplating the…

Web3, creator economy and influencer marketing. How will the internet celebrity industry change in the future?
In most influencer marketing industry reviews, the author assumes that we will see a continuation of current trends over the next year. This usually happens in the short term. However…
What to Look for When Choosing a Removalist in Sydney?
Relocating your office or house doesn’t have to be a stressful experience. Here are some useful tips from AAA City Removalist Sydney, an industry leader with over a decade of…
The newest player in Australia’s pet wellness industry
We’ve all heard the term, furbaby, and anyone who owns a pet is likely to agree their pet is a part of the family too and their health is as…

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Aussie SMEs warn RBA not to ignore global trends, with the current sledgehammer approach threatening business viability and increasing inflation ...

I helped expose insurers for denying medical claims. 15 years on, a court has found what they did is illegal

Is federal government spending really to blame for higher inflation? It’s not clear cut

What our teeth reveal about the growing gap between rich and poor

News sites are locking out the Internet Archive to stop AI crawling. Is the ‘open web’ closing?

What the RBA wants Australians to do next to fight inflation – or risk more rate hikes

Why cheaper power alone isn’t enough to end energy poverty in summer

RBA raises interest rates as inflation pressures remain high

Traditions of Rural Bali at Villa Sabana

Essential Reasons to Opt for a Professional Valuation Before Selling Your Commercial Property

Web3, creator economy and influencer marketing. How will the internet celebrity industry change in the future?

What to Look for When Choosing a Removalist in Sydney?

The newest player in Australia’s pet wellness industry

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Stop reading from the script: Why authenticity is the customer success secret weapon

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

How Contiki is Redefining Travel for Young Adventurers

Navigating the Cosmetic Advertising Crackdown Before September Guidelines Hit

Defining Actionable AI for Australian IT Efficiency and Security