Why hospitality skills can help all businesses adapt to the AI revolution
- Written by Alisha Ali, Associate Professor, Department of Service Sector Management, Sheffield Hallam University
Drazen Zigic/ShutterstockThe future of work is being rewritten by artificial intelligence (AI) – but technology competence alone will not be enough to empower the workforce of the future. While AI has massive potential to improve efficiency, accuracy and productivity in the workplace, it’s less clear how it will evolve to foster the...







