Business Daily Media

Men's Weekly

.

IR Collaborate Now Certified in the ServiceNow Store

  • Written by PR Newswire
IR Collaborate Now Certified in the ServiceNow Store

SYDNEY, Nov. 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical communication and collaboration, IT infrastructure, and payments ecosystems, today announced their IR Collaborate[1] solution suite has received certification with ServiceNow and is available in the ServiceNow Store[2].

IR Collaborate provides deep, real-time visibility into critical unified communications and collaboration ecosystems, including platforms such as Microsoft 365, Microsoft Teams and Zoom. IR Collaborate's integration with ServiceNow supports customers to improve incident management and response times by streamlining IT Service Management (ITSM) and Telecommunications Service Management (TSM), and enables broader monitoring of enterprise IT and telecommunication services.

"We're always looking for ways to better support our customers in managing the communication and collaboration we all rely on every day," said Kevin Ryder, Chief Marketing and Product Officer at IR. "This integration will help customers break down the silos between internal service management teams, helping to streamline workflows, improve time to resolution, and ultimately deliver a superior level of service."

Certification by ServiceNow is only granted to Apps available in the ServiceNow Store[3] and signifies IR Collaborate has successfully completed a series of tests surrounding Now Platform® security, compatibility, performance, and integration interoperability. The certification also reflects that ServiceNow best practices are utilized in the design and implementation of IR Collaborate.

About IR

IR is the leading global performance management and analytics provider for critical communication and collaboration, IT infrastructure, and payments ecosystems. More than 500 organizations in over 60 countries rely on IR solutions to provide business-critical insights. Ensuring continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. 

References

  1. ^ IR Collaborate (www.ir.com)
  2. ^ ServiceNow Store (store.servicenow.com)
  3. ^ ServiceNow Store (store.servicenow.com)

Read more https://www.prnasia.com/story/archive/3591248_AE91248_0

Workplace DMs, Reinvented: Deputy Messaging, Purpose-Built For Shift-Based Teams

Deputy, the global people platform for shift-based businesses, has launched Deputy Messaging, a fully integrated, real-time communication tool designe...

Revolutionizing Fulfillment: How Virtual Warehousing is Changing the Game?

The e-commerce landscape is evolving more rapidly than ever, and the way businesses are managing their fulfillment is also revolutionizing. At the...

SME lender Dynamoney welcomes new CEO, Brett Thomas

Strengthens growth ambitions and signals expanded offering Dynamoney, a leading commercial finance provider for Australian SMEs,  has today appoint...

The cost of ignoring AI governance in business

Artificial intelligence (AI) is no longer the promise of a distant future: it's active, embedded, and already shaping decisions across industries. H...

Quickli launches new SMSF product as free beta for limited time only

The leading technology provider for Australian mortgage brokers, Quickli, has answered the prayers of brokers yet again with the launch of a stand...

Portable Monitors for Coding and Programming Students

Today, coding and programming require more focus and efficiency. But, the most essential thing it demands is ample screen space. Students can stru...

Sell by LayBy