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New research reveals the growing prevalence of "conversational everything" for customer communications

Infobip data from more than 449 billion interactions in 2022 shows conversational experience is becoming more popular across all forms of customer communication, from sales to customer support

KUALA LUMPUR, MALAYSIA - Media OutReach - 29 March 2023 - New research from global cloud communications platform Infobip reveals the growing trend towards conversational experiences for customer communications.

More Articles ...

  1. GBS Simplifies Foreign Business Registration in Vietnam with New One-Stop-Shop Service
  2. Vetter Performs Extraordinarily with Six Wins in the 12th Annual CDMO Leadership Awards
  3. Resumption of the Takamatsu (Kagawa prefecture in Shikoku, Japan) - Hong Kong route (scheduled flights)
  4. "Ear Up Plus" supported 18 indie music units to broaden the music spectrum in Hong Kong
  5. CICC hosts the China-Japan Finance and Economic Forum in Tokyo
  6. Cambodian Women's Wheelchair Basketball Team Heads to Thailand for Transformative Training
  7. Be there for your little one at every moment with Arlo
  8. Victory Securities obtains SFC approval to manage investment funds that comprise up to 100% virtual assets
  9. Konica Minolta is Named Market Leader for Colour Light and Mid Digital Production Printer in ASEAN 2022
  10. Enjoy Up to S$500 Off at HipVan Singapore this Hari Raya 2023
  11. New Generation of Malaysians Shop Value-Based Online
  12. KAUST partnerships in China to accelerate knowledge, technology exchange
  13. imBee Reinvents Data-driven Productivity With AiskBee, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution
  14. Vipshop (唯品会) China’s leading online retailer, launches VIPSHOP in Singapore, offering a curated selection of international and trendy brands at unbeatable prices, all in one shopping app
  15. Launch of ixCrypto Infrastructure Index
  16. Young Malaysian small business owners drive up tech focus
  17. SSY announces 2022 annual results
  18. Boan Biotech Announces 2022 Financial Results, Showing Accelerated Innovation and Strong 225% Revenue Growth
  19. Woodfibre LNG accelerates Canada’s pathway to net zero
  20. Kerry Logistics Network Maintains Growth in Revenue and Core Net Profit

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