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Foundations are using so many confusing words that few people can figure out what they’re doing

  • Written by Aaron Zeiler, Director of Partner Strategies - Center for Public Interest Communications, University of Florida
Foundations are using so many confusing words that few people can figure out what they’re doingTalking about your 'theory of change' may not help make your point.Sergio Mendoza Hochmann/Moment via Getty Images

The United States has the largest philanthropic sector in the world. Foundations and similar grantmakers have US$1.5 trillion in assets and disburse more than $100 billion annually to everything from hospitals and museums to making...

UNSW launches plan to help Aussie startups scale overseas

UNSW Launches Global Innovation Foundry to Scale 100 Australian Startups Internationally New initiative provides startups and spinouts with direc...

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...