Bali call centre for Australian companies amidst AI surge
Australian businesses now have access to a new nearshore customer service centre with multinational company Teleperformance (TP) opening a new hub in Bali. Located off Kuta Beach, the new centre is launching with 500 customer experts servicing...
Boosting workforce productivity with learning and development:
Workforce productivity has been a long standing issue for Australian businesses. With productivity levels falling below the OECD average in recent years, we seem to be trailing behind our global counterparts, threatening our position on the inter...
Today in Business
Bayu Buana Travel Services reinvests in customer service and innovation
With access to the Amadeus Travel Platform, Bayu Buana will be able to give its customers a huge array of travel options including NDC content fro...
The Idiot's Guide to Travel Insurance: Everything You Need to Know Before Your Next Trip
1. What is travel insurance? Travel insurance is a type of coverage designed to protect travellers from unexpected costs and emergencies that mig...
IndiGo and Amadeus enter strategic NDC partnership
India’s largest airline, IndiGo, makes its New Distribution Capability (NDC) content available to travel sellers powered by Amadeus India’s leadi...