Business Daily Media

Men's Weekly

.

Bayu Buana Travel Services reinvests in customer service and innovation

  • Written by Business Daily Media

With access to the Amadeus Travel Platform, Bayu Buana will be able to give its customers a huge array of travel options including NDC content from airlines, as well as offers from hotels, cruise ships, transfer companies, and in-destination content from around the world to ensure a fully personalized trip and a great deal every time. 

Moreover, with Amadeus’ leading technology solutions, including advanced APIs, incredible travel search capabilities, AI-powered solutions, and next-generation payment technology, Bayu Buana travel agents will be able to work more efficiently to focus on providing the best customer service to their customers.

Founded in 1972, Bayu Buana was the first travel agency listed on the Jakarta Stock Exchange. It has 500 employees spread across 22 branches throughout the country and is one of the most established and ambitious travel agencies in Indonesia.

Agustinus Pake Seko, President Director, Bayu Buana Travel Services says
, “Indonesians have trusted us for more than five decades because Bayu Buana is committed to customer service and providing the best experience for travelers every time they come to us. We are proud of this longstanding legacy. With this new partnership with Amadeus, we are protecting our hard-won reputation by ensuring that we can give travelers even more options, and even better customer service well into the future.

With this partnership, Bayu Buana is committed to protecting its longstanding reputation as one of the best agencies in the country by having unrivaled travel technology at its fingertips to service its customers.

Javier Laforgue, Executive Vice President, Travel Unit & Managing Director, Asia Pacific says,
 “Much like Bayu Buana, Amadeus knows that excellent customer service requires a constant commitment to innovation and collaboration. We are proud to be chosen as a trusted partner by a company as well-established as Bayu Buana. At Amadeus, we continue to invest in some of the best travel technology on the market to make travel easier, more personalized, and enjoyable than ever before.”

Learn more about Amadeus at www.amadeus.com and www.amadeus-hospitality.com

Andy Yeow (MD, Travel Sellers, Indonesia, Amadeus), Kusuwandi Tamin (Director, Bayu Buana Travel Services), Javier Laforgue, (EVP, Travel Unit & MD, Asia Pacific, Amadeus), Agustinus Pake Seko (President Director, Bayu Buana Travel Services) Ramona Bohwongprasert (SVP, Southeast Asia and Inside Sales, Travel Sellers, Asia Pacific, Amadeus), Hardy Karuniawan (Independent Director, Bayu Buana Travel Services)

Trave News

How Contiki is Redefining Travel for Young Adventurers

In the world of travel, there’s a growing demand for experiences that go beyond standard sightseeing tours. Today’s younger generations want journeys that blend adventure, cultural immersion, and s...

pay.com.au unveils market-leading transfer rates for Virgin Australia Business Flyer

pay.com.au, the end-to-end payments and rewards platform, today announced a significant upgrade to its PayRewards program, introducing market-leading transfer rates for Virgin Australia Busines...

How Flight Centre Travel Group’s Stage and Screen helped bring Coco Chanel’s legacy to Brisbane ballet fans

Australian audiences are craving more immersive experiences that blend different art forms, according to a recent survey by Stage and Screen. The survey of an independent, nationally represent...

Virgin Australia partners with Sabre to pioneer modern airline retailing

Sabre Corporation (NASDAQ: SABR) and Virgin Australia, one of Australia’s largest airlines, today announced a strategic partnership to modernize the airline’s retailing capabilities through the...

Bayu Buana Travel Services reinvests in customer service and innovation

With access to the Amadeus Travel Platform, Bayu Buana will be able to give its customers a huge array of travel options including NDC content from airlines, as well as offers from hotels, crui...

The Idiot's Guide to Travel Insurance: Everything You Need to Know Before Your Next Trip

1. What is travel insurance? Travel insurance is a type of coverage designed to protect travellers from unexpected costs and emergencies that might arise during their trip. Whether it's a medi...

IndiGo and Amadeus enter strategic NDC partnership

India’s largest airline, IndiGo, makes its New Distribution Capability (NDC) content available to travel sellers powered by Amadeus India’s leading airline, IndiGo, has reached an agreement wi...

Flight Centre Stage and Screen assisteded Olympians to get to Paris

Flight Centre Travel Group’s Stage and Screen reveal the gold-medal travel strategies for Australia’s Paris-bound athletes   With the Paris Games being this year’s biggest global event – one th...

EPIC Sale: Traveloka Launches its Biggest Online Travel Sale to Explore The World

More Spectacular Than Ever: Traveloka EPIC Sale Offers its Biggest Online Travel Discounts with Up to 50% Off—Exploring the World Has Never Been This Affordable   Sydney, July 24, 2024 - Travel...

Unveiling the Charm of Boutique Hotels: A Closer Look at Unique Accommodations

When considering your next travel destination, the choice of accommodation plays a pivotal role in shaping your overall experience. Boutique hotels, with their distinctive character and intimate se...

AWS research shows strong AI adoption momentum in Australia, with startups outpacing large enterprises in innovation

Amazon Web Services (AWS), an Amazon.com company, released new research revealing that while artificial intelligence (AI) adoption continues to acce...

Changing the World One Bite At a Time: IKU Turns 40

One of Australia’s first plant-based, chef-led eateries and now ready meal provider IKU is celebrating its 40 year anniversary with the business e...

Three generations marking 45 years in hot-air balloons

Australia’s leading hot-air balloon company is celebrating 45 years in the sky and its 700,000th passenger, driven by the passion of father-son du...

Workplace DMs, Reinvented: Deputy Messaging, Purpose-Built For Shift-Based Teams

Deputy, the global people platform for shift-based businesses, has launched Deputy Messaging, a fully integrated, real-time communication tool designe...

Revolutionizing Fulfillment: How Virtual Warehousing is Changing the Game?

The e-commerce landscape is evolving more rapidly than ever, and the way businesses are managing their fulfillment is also revolutionizing. At the...

SME lender Dynamoney welcomes new CEO, Brett Thomas

Strengthens growth ambitions and signals expanded offering Dynamoney, a leading commercial finance provider for Australian SMEs,  has today appoint...

Sell by LayBy