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As work gets more ambiguous, younger generations may be less equipped for it

  • Written by Peter O'Connor, Associate Professor, Business and Management, Queensland University of Technology
As work gets more ambiguous, younger generations may be less equipped for itThose aged 18 to 37 are twice as likely as older workers to have the most negative attitudes about ambiguity.Shutterstock

We work in a world of increasing ambiguity.

Over the past few decades technological change and globalisation have fundamentally changed the nature of the “average” job. There is greater competition and higher...

Security by Default: Why 2026 Will Force Organisations to Rethink Cloud and AI

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UNSW launches plan to help Aussie startups scale overseas

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Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

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Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...