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I helped expose insurers for denying medical claims. 15 years on, a court has found what they did is illegal

  • Written by Benjamin Koh, Honorary Associate, Faculty of Business, School of Management, University of Technology Sydney
I helped expose insurers for denying medical claims. 15 years on, a court has found what they did is illegalShutterstock

A court judgement handed down last Friday has delivered what years of promises from Australia’s life insurance industry have not – insurance that pays out on what it says it will.

I first raised the issue of outdated medical conditions within the insurance industry almost 15 years ago. Then in 2016, after stepping down as...

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