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Behavioural ‘experts’ quietly shaped robodebt's most devilish details – and their work in government continues

Written by Peter Martin, Visiting Fellow, Crawford School of Public Policy, Australian National University

One of the things still worrying me about robodebt was the attention to detail.

By that, I am not referring to the crude system by which hundreds of thousands of Australians on benefits received letters between 2016 and 2019, wrongly demanding they repay Centrelink money they did not owe.

I am referring to the care with which the robodebt letters...

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Behavioural ‘experts’ quietly shaped robodebt's most devilish details – and their work in government continues

Research reveals a surprising line of defence against cyber attacks: accountants

What makes people more likely to give to charity after a disaster: new research

Australia is betting on a new ‘strategic reserve’ to loosen China’s grip on critical minerals

Do Woolworths shoppers want Google AI adding items to buy? We’ll soon find out

After decades of decline, this is how unions can rebuild their role in Australian work

The World Trade Organization is on life support. Will Trump’s new rules finish it off?

Traditions of Rural Bali at Villa Sabana

Essential Reasons to Opt for a Professional Valuation Before Selling Your Commercial Property

Trump is reviving a tariff strategy from America’s ‘Gilded Age’. It didn’t end well last time

Cozycozy, is tackling consumer manipulation in the travel industry

Advantages and Disadvantages of Telehealth

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Stop reading from the script: Why authenticity is the customer success secret weapon

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

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