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The Optus chief was right to quit but real change is unlikely at the telco until bigger issues are fixed

  • Written by Helen Bird, DIscipline Leader, Corporate Governance & Senior Lecturer, Swinburne Law School, Swinburne University of Technology

Optus chief executive Kelly Bayer Rosmarin bowed to the inevitable on Monday and resigned as chief executive of Australia’s second largest telecommunications company.

Why inevitable? Poor communication and a lacklustre response during a major system outage is bad enough. Then things got worse when Bayer Rosmarin and the director of Optus...

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