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Bendigo Bank emerged as the new banking leader and Colonial First State topped the superannuation rankings
SYDNEY, Dec. 8, 2022 /PRNewswire/ -- According to Forrester's (Nasdaq: FORR) 2022 Australia Customer Experience Index (CX Index™), the customer experience quality of both the banking and superannuation industries have declined...
What do they say? The first rule of business is to stay in business. Starting any business is tough, but staying in and growing a business can be impossible. Figures tell us that more than half (60 percent) of start-up businesses ...
Findings from Genpact’s second global AI study show exciting opportunities for AI adopters, but concerns remain The adoption of artificial intelligence (AI) is rapidly growing in the workplace; however, to take full advantage of...
Last year’s COVID-19 outbreak forced businesses globally to pivot their strategies and embrace online shopping to compete. In fact, it’s estimated that companies met five-year expectations for the digital shopping future in ...