Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization

Written by ACN Newswire - Press Releases

SINGAPORE, Jan 16, 2020 - (ACN Newswire) - Genesys(R), the global leader in omnichannel customer experience and contact center solutions, announces it is changing the name of its flagship software as a service (SaaS) offering, PureCloud(R), to Genesys Cloud(TM). This shift reflects the evolution of the company and marks the launch of Experience

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