Business Daily Media

Men's Weekly

.

Delivio Partners with Impro to Bring AI-Powered Performance Coaching to Australia


Delivio, the leading business consulting firm dedicated to helping business work smarter, today announced it has partnered with Canadian-based firm Impro to bring its advanced AI-powered performance coaching capabilities to the Australian market.

Impro has developed a new generation of AI-augmented tools that revolutionise the way high-performance coaching is delivered in a business environment.  The tools are designed to augment human coaches and deliver a richer coaching experience to participants.

“Impro’s service offerings will be particularly valuable for Australian organisations faced with the challenge of managing corporate cultural change,” said Delivio Managing Director, Phil Lancaster. “Thanks to the inclusion of AI capabilities, supportive performance coaching can be provided to larger groups of people at a significantly lower cost than traditional coaching methods.”

The coaching experience

Impro’s approach to business performance coaching comprises two elements. There is one-to-one interaction between a participant and their coach as well as AI-powered recommendations that provide additional support and encouragement.

Lancaster said Impro’s AI tools allow responses to be tailored based on previous interactions and the messages received from participants.

“This ensures they receive the type of guidance and support they need at all times without placing additional workload on the human coaches,” he said. “This can be particularly valuable during periods of rapid cultural change such as that which occurs during business transformation or departmental change, for example.”

Impro achieves this through daily performance guidance with employees through its AI assisted but human led SaaS platform. 

Employees are supported to develop new mindsets, behaviours, habits and skills.  Indeed, the Impro platform identifies behavioural patterns across the organisation that represent critical strengths, weaknesses, opportunities and threats. This provides strategic management insights to allow speedy and accurate solutions.

An ongoing business partnership

With the partnership between Delivio and Impro now in place, Lancaster said his company’s focus was on finding suitable consultants who were interested in taking the new performance coaching tools to the Australian corporate market.

“Impro’s AI-powered coaching capabilities are best suited to mid- and larger-sized organisations where properly supporting staff can have a significant positive impact on operations,” he said. “We will be looking for consultants with experience and expertise in this area.”

Josh Blair, Co-Founder and CEO, Impro, said, “Australia has always been an attractive market for us at Impro. Its robust economy, talented workforce, and cultural similarities to our existing markets make it a natural choice for expansion. We see a great opportunity to bring our unique AI-driven approach to help Australian businesses accelerate their growth and performance.

“At the same time, Delivio is a natural choice for us. They are already a user of the Impro platform and we are impressed by their expertise and commitment to using technology to drive business success.    Through our collaboration with Delivio, we aim to bring a significant change in how businesses in Australia approach growth and performance.  We look forward to introducing organisations to our unique, AI-driven solutions that provide daily performance guidance, improved KPI outcomes, and a continuous growth cycle.”

An industry pedigree

Before establishing Delivio in 2017 Lancaster founded several channel businesses that were responsible for bringing a diverse range of products and services to the Australian market.  These were companies at the emerging stage of their Australian market development, including Acronis Data Domain, ManageEngine, Sophos, Unitrends and Veeam.

“We’re now looking forward to working with Impro and excited about the positive impact which their software will provide in supporting Australian enterprises with improving people performance as their organisations continue on their transformation journeys,” said Lancaster.

Introductory webinar

To provide more details on the capabilities offered by Impro’s coaching tools, Delivio is holding an exclusive webinar on November 15th. This online event will include presentations by Impro Co-Founder and Chief Scientific Officer Opher Brayer and guest business expert Michael Lappen. Further details can be found at: https://delivio.com.au/delivio-brings-impro-talks-how-ai-brings-continuous-improvement/

About Delivio

Delivio is a business consultancy firm dedicated to helping businesses work smarter and grow faster. With over 20 years of experience in building businesses, assisting with acquisitions, and improving operations, Delivio has carved a niche in delivering successful results through efficient and integrated systems. For further information, please visit www.delivio.com.au

The Future of Ozi.com.au

Ozi.com.au: The New Benchmark in Australian Digital Services In a digital landscape evolving at breakneck speed, Australian businesses are demand...

Brisbane’s brightest recognised: Daniel Mikus and James Rolph win Specialist Services Award at the 2025 Brisbane Young Entrepreneur Awards - again

Young Brisbane entrepreneurs Daniel Mikus and James Rolph, cofounders of MR Group, have been officially crowned winners of the Specialist Services...

Members greenlight merger of Regional Australia Bank and Summerland Bank

Regional Australia Bank and Summerland Bank will proceed with a merger after members approved the move at their Annual General Meetings this week...

DesignStreet marks 27 years with a bold rebrand

In a fast-moving industry defined by continuous disruption, one independent creative agency is proving that longevity and innovation can go hand i...

Deputy partners with SuperAPI to streamline employee onboarding and help get shift-based industries ready for PayDay Super

Deputy, the global people platform for shift-based work, has announced a new partnership with SuperAPI, marking a major enhancement to its HR pro...

KuCoin invests in Australian sponsorships of the ACC, plus a major campaign with golf icon Adam Scott

KuCoin, a leading global crypto platform built on trust, announced the appointment of James Pinch as the Australian Managing Director, the establish...