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The Cabinet Files show that we need to change the nature of record-keeping

  • Written by: Paula Dootson, Research Fellow in the Chair in Digital Economy, Queensland University of Technology
The Cabinet Files show that we need to change the nature of record-keepingWe need to redesign our records so that they are more accessible. shutterstock

Punishing the person or persons responsible for this week’s Cabinet Files leak does not address the underlying issue. The real problem is that the way governments and businesses keep records is broken.

Recently, we collaborated with Queensland State Archives to...

Why the secrecy around car insurance?

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Australian workers spend almost an hour a day administering email

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Customer Service Is Becoming Part of the Small Business Sales and Marketing Engine

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Gift Cards as the gateway to agentic payments

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Why Data Accumulation Without Governance Undermines Sustainability Goals

In July 2026, Group 2 entities, the second cohort of Australian businesses, began their first reporting period under the mandatory climate disclosur...

Permanent $20,000 Instant Asset Write-Off Gives Small Businesses Greater Planning Certainty

The Federal Government’s decision to permanently legislate the $20,000 instant asset write-off will give eligible small businesses greater certainty...