Toppling bankers can be satisfying, but it's not enough to heal a sick culture
- Written by Mathew Donald, Academic - Management, Leadership and Organisational Change, Charles Sturt University
Relying on a change in the top job to change the organisation is a recipe for future disappointment. ShutterstockAMP’s chief executive Craig Meller, chairperson Catherine Brenner and other directors fell on their swords after the banking royal commission revealed the insurer had spent a decade charging customers for phantom services and...
