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Coronavirus has turned retail therapy into retail anxiety – keeping customers calm will be key to carrying on

Written by Jessica Vredenburg, Senior Lecturer (Assistant Professor) in Marketing, Auckland University of Technology

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So you finally hit the shops and cafes after weeks of lockdown.

After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible and, in some cases, providing your contact tracing details – how enjoyable was the experience, really?

The return to shopping and...

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Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

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Stop reading from the script: Why authenticity is the customer success secret weapon

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From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

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US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

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Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

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Coronavirus has turned retail therapy into retail anxiety – keeping customers calm will be key to carrying on

Australia is betting on a new ‘strategic reserve’ to loosen China’s grip on critical minerals

Do Woolworths shoppers want Google AI adding items to buy? We’ll soon find out

After decades of decline, this is how unions can rebuild their role in Australian work

The World Trade Organization is on life support. Will Trump’s new rules finish it off?

Why Iran can’t afford to shut down the internet forever – even if the world doesn’t act

Why the world’s central bankers had to speak up against Trump’s attacks on the Fed

Traditions of Rural Bali at Villa Sabana

Essential Reasons to Opt for a Professional Valuation Before Selling Your Commercial Property

ZOO Group redefines the creative work environment

5 Tips for Being Successful Recruitment Professionals

NEW HOSPITALITY GAMECHANGER ARRIVES ON AUSTRALIAN SHORES

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Stop reading from the script: Why authenticity is the customer success secret weapon

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

How Contiki is Redefining Travel for Young Adventurers

Navigating the Cosmetic Advertising Crackdown Before September Guidelines Hit

Defining Actionable AI for Australian IT Efficiency and Security