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Don't just bet on the metrics – personal connection is the real key to managing remote workers well

  • Written by: Rebecca Downes, Lecturer in Management, Te Herenga Waka — Victoria University of Wellington
Don't just bet on the metrics – personal connection is the real key to managing remote workers wellGetty Images

Remote working has become much more common since the pandemic sent people home from their offices and into the Zoom universe. This has put the onus on managers to find new and better ways to engage with and motivate staff, and we’re still learning how best to do this.

Perhaps the commonest advice given to managers is to provide...

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