Business News

Loyalty programs may limit competition, and they could be pushing prices up for everyone

Written by Alexandru Nichifor, Associate Professor, Faculty of Business and Economics, University of Melbourne, The University of Melbourne

Loyalty programs enable firms to offer significantly lower prices to some of their customers. You’d think this would encourage strong competition.

But that isn’t always what actually happens. New research shows that paradoxically, by changing the way companies target customers, loyalty programs can sometimes reduce...

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Essential Reasons to Opt for a Professional Valuation Before Selling Your Commercial Property
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Please, not another super scheme, Mr Keating. It's what the pension is for
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2025 Thryv Business and Consumer Report - Australian small businesses show grit under pressure

Australia’s small businesses are powering ahead with optimism, resilience and discipline, however, mounting pressures on costs, wellbeing and cons...

Security by Default: Why 2026 Will Force Organisations to Rethink Cloud and AI

financial accountability to how they run cloud and AI, according to leading Australian systems integrator, Brennan. Based on customer insights...

UNSW launches plan to help Aussie startups scale overseas

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Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

Loyalty programs may limit competition, and they could be pushing prices up for everyone

The Missing Link credited by Microsoft for discovery of high-severity Power BI vulnerability (CVE-2026-21229)

Retail Property Australia confirms inaugural President and Vice Presidents

AI threatens to eat business software – and it could change the way we work

As world trade shifts to invitation-only clubs, Australia is facing tough choices

If you live in public housing, what rights do you have to stay in your home?

Why Australia’s trade deal with Europe hinges on a forgotten promise - and a handshake

Traditions of Rural Bali at Villa Sabana

Essential Reasons to Opt for a Professional Valuation Before Selling Your Commercial Property

Mastering English from Home with The Benefits and Strategies of Online English Tutoring

How do you fight a recession without precedent?

Please, not another super scheme, Mr Keating. It's what the pension is for

2025 Thryv Business and Consumer Report - Australian small businesses show grit under pressure

Security by Default: Why 2026 Will Force Organisations to Rethink Cloud and AI

UNSW launches plan to help Aussie startups scale overseas

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Stop reading from the script: Why authenticity is the customer success secret weapon

How Contiki is Redefining Travel for Young Adventurers

Navigating the Cosmetic Advertising Crackdown Before September Guidelines Hit

Defining Actionable AI for Australian IT Efficiency and Security