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Paying with your face: what will convince consumers to use facial recognition payment technology?

  • Written by: Gary Mortimer, Professor of Marketing and Consumer Behaviour, Queensland University of Technology
Paying with your face: what will convince consumers to use facial recognition payment technology?Author supplied, Author provided

You have probably opened your smartphone using your face. If you have travelled internationally, you have used your face to exit and enter the country. You may have even scanned your face to “verify” your online dating profile. But are you willing to use your face to pay for your morning coffee?

While...

Why the secrecy around car insurance?

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Australian workers spend almost an hour a day administering email

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Customer Service Is Becoming Part of the Small Business Sales and Marketing Engine

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Gift Cards as the gateway to agentic payments

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Why Data Accumulation Without Governance Undermines Sustainability Goals

In July 2026, Group 2 entities, the second cohort of Australian businesses, began their first reporting period under the mandatory climate disclosur...

Permanent $20,000 Instant Asset Write-Off Gives Small Businesses Greater Planning Certainty

The Federal Government’s decision to permanently legislate the $20,000 instant asset write-off will give eligible small businesses greater certainty...