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Why millions of JB Hi-Fi customers are getting these texts and emails about a court case

  • Written by Jeannie Marie Paterson, Professor of Law (consumer protections and credit law), The University of Melbourne

It looks like a scam. But if you’ve received an unexpected email or text message, starting with

The Supreme Court of Victoria has ordered that you receive this notice because you may be a group member in the JB Hi-Fi Class Action.

it is most likely real. Those messages are about an upcoming court case, relating to extended warranties sold by...

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