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New research reveals the growing prevalence of "conversational everything" for customer communications

Infobip data from more than 449 billion interactions in 2022 shows conversational experience is becoming more popular across all forms of customer communication, from sales to customer support

KUALA LUMPUR, MALAYSIA - Media OutReach - 29 March 2023 - New research from global cloud communications platform Infobip reveals the growing trend towards conversational experiences for customer communications.

More Articles ...

  1. GBS Simplifies Foreign Business Registration in Vietnam with New One-Stop-Shop Service
  2. Vetter Performs Extraordinarily with Six Wins in the 12th Annual CDMO Leadership Awards
  3. Resumption of the Takamatsu (Kagawa prefecture in Shikoku, Japan) - Hong Kong route (scheduled flights)
  4. "Ear Up Plus" supported 18 indie music units to broaden the music spectrum in Hong Kong
  5. CICC hosts the China-Japan Finance and Economic Forum in Tokyo
  6. Cambodian Women's Wheelchair Basketball Team Heads to Thailand for Transformative Training
  7. Be there for your little one at every moment with Arlo
  8. Victory Securities obtains SFC approval to manage investment funds that comprise up to 100% virtual assets
  9. Konica Minolta is Named Market Leader for Colour Light and Mid Digital Production Printer in ASEAN 2022
  10. Enjoy Up to S$500 Off at HipVan Singapore this Hari Raya 2023
  11. New Generation of Malaysians Shop Value-Based Online
  12. KAUST partnerships in China to accelerate knowledge, technology exchange
  13. imBee Reinvents Data-driven Productivity With AiskBee, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution
  14. Vipshop (唯品会) China’s leading online retailer, launches VIPSHOP in Singapore, offering a curated selection of international and trendy brands at unbeatable prices, all in one shopping app
  15. Launch of ixCrypto Infrastructure Index
  16. Young Malaysian small business owners drive up tech focus
  17. SSY announces 2022 annual results
  18. Boan Biotech Announces 2022 Financial Results, Showing Accelerated Innovation and Strong 225% Revenue Growth
  19. Woodfibre LNG accelerates Canada’s pathway to net zero
  20. Kerry Logistics Network Maintains Growth in Revenue and Core Net Profit

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Phuket Strengthens Position as a Secure International Residential Destination for Global Families

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Wealth for Good in Hong Kong Summit to be held next Tuesday to chart new milestone in global family office succession

HONG KONG SAR - Media OutReach Newswire - 20 March 2026 - The Government announced that the Wealth for Good in Hong Kong (WGHK) Summit will return next Tuesday (March 24)...

Hundreds of Countries, Thousands of Cities, Ten Thousand Events’ Cloud Taiji Global Flash Mob Held at Wudang Mountain in Shiyan, China

SHIYAN, CHINA - Media OutReach Newswire - 22 March 2026 - On March 21, the world's first "International Taijiquan Day," jointly organized by the Wushu Sports Administration Center of the General A...

From AI to Sustainability, Five Key Skills Singapore’s Workforce Will Need in 2026

SINGAPORE - Media OutReach Newswire - 23 March 2026 - Singapore's economy continues to evolve amid rapid technological change and sustainability priorities, workforce capabilities are expected to ...

Singapore cybersecurity firms showcase SME-focused innovations to counter rising cyber threats at RSAC 2026 Conference

SINGAPORE - Media OutReach Newswire - 23 March 2026 - As cyber threats intensify globally, the World Economic Forum (WEF) projects that the global economic impact of cyberattacks will surge from U...

Cathay Pacific Expands Global Partnership with Adyen

Adyen’s direct acquiring solution boosts performance for Hong Kong’s home carrier in the world’s most dynamic markets SINGAPORE - Media OutReach Newswire - 23 March 2026 - Adyen, the global...

MSIG Helper Insurance unveils new campaign: ‘Assured Helper, Confident Employer’

To strengthen MSIG’s leading position in the Helper Insurance market HONG KONG SAR - Media OutReach Newswire - 23 March 2026 – MSIG Insurance (Hong Kong) Limited ("MSIG") today announced the laun...

Vincom Retail unites hundreds of partners to pioneer the future of retail in Vietnam

HO CHI MINH CITY, VIETNAM - Media OutReach Newswire - 23 March 2026 - On March 20, 2026, in Ho Chi Minh City, Vincom Retail hosted the event "The New Era - Partnering to Shape the Future", welcomi...

DFI Reinforces Commitment to People, Products and Planet in 2025 Sustainability Disclosure

HONG KONG SAR - Media OutReach Newswire - 23 March 2026 - DFI Retail Group (DFI or the Group) is pleased to announce its 2025 Sustainability Disclosure, highlighting the Group's continued progress...

Why Middle Australia Is Quietly Driving the Shift Away From Car Ownership

The narrative around changing attitudes to car ownership has long focused on Gen Z. Younger Australians are often portrayed as the generation movi...

Launchd Acquires WeAreTENZING as ANZ Creator Economy Spend Nears $1 Billion

Launchd, Australia's leading talent-first creator economy group, has acquired WeAreTENZING, one of New Zealand's most respected talent agencies, b...

Time to punch above our weight and stop shadowboxing on AI

Australia prides itself on being an innovation economy. We celebrate startups, talk about productivity, and lean into our reputation for punching ...

Colter Bay Capital Launches as Australia’s Newest Institutional Private Credit Fund

Led by seasoned capital markets veteran Mark Wang, the fund is purpose-built to serve Australia’s most productive yet chronically underserved busi...

Global Thryv voices bring a sharper lens to International Women’s Day

Thryv® (NASDAQ: THRY), ANZ’s leading AI-enabled small business marketing software platform provider, marks International Women’s Day (IWD) with a bu...

AI curiosity fuels new wave of employee-led innovation in Australia

Leaders across Australia are asking themselves how they can ensure their employees get the most out of AI. We recently conducted research to help an...