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Artificial Intelligence welcomed, but human-centered IT support is key to employee satisfaction and productivity in Hong Kong

A global survey of employees reveals 84% in Hong Kong think inefficient IT support affects morale and hinders productivity, while 90% welcome adoption of AI in resolving IT issues with minimal disruption
Lenovo Premier Support Plus combines AI and human for proactive, predictive, seamless and direct IT support, designed specifically for today’s hybrid workforce

HONG KONG SAR - Media OutReach - 25 April 2023 - Nine in ten employees (90%) in Hong Kong recognise that AI has a positive role to play in helping them stay productive, while eight in ten (86%) prefer a blend of AI and human interaction, according to Lenovo.

More Articles ...

  1. Arta partners with EDG UK as exclusive distributor of digital asset structured products in Hong Kong, planning ASEAN headquarter in Singapore
  2. PropTech solutions provider NineSmart launches Smart Residence
  3. CPA Australia: Almost half of Taiwan’s small businesses tip growth in 2023
  4. Sunlight REIT’s Operational Statistics for the Third Quarter of the Financial Year 2022/23
  5. Google Hong Kong Launches Google Career Certificates Program 2023
  6. Masan High-Tech Materials achieves record revenues in 2022
  7. Bing Ventures Concluded Its Boutique Side Event at Hong Kong Web3 Festival 2023
  8. Knox Wire Announces the Launch of Trustless Gold-Backed Currency
  9. Ariston Launches WI-FI Electric Storage Heaters with Voice Control, and Electric Instant Electric Heaters with Slimmer and Sleeker Designs to Fit Singaporean Homes
  10. MaivenPoint Announces Leadership Team to Drive Business Growth and Launches New Training Management System for the Singapore Market
  11. OxPay and CIMB Bank to Collaborate to Enhance Digital Payment Solutions
  12. Julius Baer Launches Asia’s First Family Wealth Planning Certificate Programme for its clients
  13. Hyperchain Technology Debuts at InnoEX, Starting Its Blockchain Expansion Tour Overseas
  14. HOYA BIT App officially Launched, creating The Most Friendly User Experience with No Handling Fees For All Transactions
  15. Exhibit at Taiwan International Water Week 2023 to Seize Global Opportunities for Sustainable Water Resources
  16. EU Promotes High-Quality Canned Peaches Through Product Presentation And Food Tasting Event
  17. Discovery And Mediatek Premiere "Chasing Biodiversity: Hainan" On Earth Day
  18. JustCo champions Small and Medium-sized Enterprise pivot to hybrid work
  19. The Hong Kong Web3 Festival has successfully ended, and CoinW opened three themed events in two days, marking a "highlight" moment of its visit to Hong Kong
  20. Enjoy Higher Potential Returns by Selecting Wealth Up Savings Insurance Plan

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HEIDELBERG achieves significant improvement in profitability after nine months of FY 2025/26 – strategic realignment proceeding as planned

Sales after nine months up on previous year, increasing by some 6.1 percent Adjusted EBITDA considerably better than in previous year – efficiency measures having a clear impact ...

‘Whimsical Gallop’ Invites The City to Stride into the Year of the Horse at Pacific Place and Starstreet Precinct

Marvel at the Whimsical Gallop of Horses Adorned in Embroidered Artistry, Alongside an AI Fai Chun Photo Booth and Joyful New Year Rewards HONG KONG SAR - Media OutReach Newswire - 6 February 202...

China and ASEAN Celebrate the Chinese Spring Festival Together

JAKARTA, INDONESIA - Media OutReach Newswire - 6 February 2026 - 2026 marks the 35th anniversary of the establishment of dialogue relations between China and ASEAN and the 5th anniversary of the e...

Skylon Appoints COBNB as Hospitality Partner, Launches COBNB+ with L’Occitane en Provence Hotel Amenities

KUALA LUMPUR, MALAYSIA - Media OutReach Newswire - 7 February 2026 - Skylon, a premium development by GBD Land, located at Changkat Raja Chulan, Bukit Bintang, 50200 Kuala Lumpur, Wilayah Persekut...

Changan Launches 2026 Global Testing Season with SDA Intelligence Update and Sodium-Ion Battery Strategy

YAKESHI, CHINA - Media OutReach Newswire - 8 February 2026 – Changan Automobile held a release event themed "Changan SDA Intelligence Update & Global Launch of Sodium-Ion Battery Strategy" in ...

Swiss-Belhotel International Strengthening Its Luxury Brands in Batam, Indonesia

BATAM, INDONESIA - Media OutReach Newswire - 9 February 2026 - Swiss-Belhotel International continues to accelerate its expansion in Indonesia’s island tourism sector with the recent signing of t...

GMA Capital Partners Joins Hong Kong’s Business Environment Council

HONG KONG SAR - Media OutReach Newswire - 9 February 2026 - GMA Capital Partners has joined the Business Environment Council (BEC), reflecting the firm's engagement with Hong Kong's business and s...

International Entertainment Corporation to Hold EGM on 26 February 2026 for Proposed Convertible Notes Issuance

HONG KONG SAR - Media OutReach Newswire - 9 February 2026 - International Entertainment Corporation (the "Company", together with its subsidiaries, the "Group"; HKEX stock code: 1009) will hold an...

Zuellig Pharma Strengthens Consumer Healthcare Portfolio with the Acquisition of Zam-Buk® and Vapex® Brands from Bayer

SINGAPORE - Media OutReach Newswire - 9 February 2026 - Zuellig Pharma, a leading healthcare solutions company in Asia, today announced that it has acquired all rights, title, and interest in and ...

UNSW launches plan to help Aussie startups scale overseas

UNSW Launches Global Innovation Foundry to Scale 100 Australian Startups Internationally New initiative provides startups and spinouts with direc...

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...