Business Daily Media

The Times Real Estate

.

iSON Xperiences announces leadership transition with appointment of Vitul Kwatra as Global Chief Executive Officer

iSON Xperiences is steadfast in its confidence that under Vitul's leadership, clients, business partners, and employees can expect the same level of passion, commitment, and support

DUBAI, United Arab Emirates - EQS Newswire - 20 June 2024 - iSON Xperiences, a global leader in Customer Experience Management (CXM) and Business Process Outsourcing (BPO) announced the appointment of Vitul Kwatra as its incoming Global Chief Executive Officer, effective this month.
Vitul Kwatra succeeds Pravin Kumar, who has served as Global CEO since the company's founding in 2011.

A Legacy of Excellence and a Vision for the Future

"After many years of dedicated service and unwavering commitment to our company's growth and success since its inception, Pravin Kumar will be stepping down from the role of Global Chief Executive Officer to take on a new role as Vice-Chairman of the Board," said Vivek Gupta, Chairman of the iSON Xperiences Board. "Having an industry thought leader of his calibre on our side will be invaluable."

Gupta continued, "Pravin's tenure has been marked by substantial growth and successful entry into new markets. We are immensely grateful for his leadership, vision, and tireless efforts in steering the company through many challenges. His legacy will continue to inspire us as we embark on the next chapter of our journey."

Welcoming a New Era of Growth and Opportunity

"We are thrilled to welcome Vitul Kwatra as our new Global CEO," Gupta continued. "He brings more than 25 years of experience in both strategic leadership and hands-on management within leading organizations, including almost a decade with iSON Xperiences. During this time, he has played a pivotal role in driving the company's growth and expansion across multiple geographies and service lines. His deep understanding of our business, coupled with his exceptional leadership skills, makes him the ideal candidate to lead iSON Xperiences into the next phase of its evolution."

iSON Xperiences is steadfast in its confidence that under Vitul's leadership, clients, business partners, and employees can expect the same level of passion, commitment, and support.

Download image: https://apo-opa.co/3VMi9ob

Hashtag: #iSONXperiences

The issuer is solely responsible for the content of this announcement.

About Vitul Kwatra:

Vitul Kwatra is a seasoned global professional with over 28 years of experience and a remarkable track record of working with multinational conglomerates in the BT 100 and Fortune 500 sectors. Prior to joining iSON Xperiences, Vitul held the position of Group Director: Go to Market Excellence – Africa at Bharti Airtel Netherlands BV. In this role, he led the strategy, vision, and enablement of market-facing functions including Retail Distribution and Customer Experience across 17 countries in Africa. He also served as the India Business Head for the NRI segment at CITIBANK. Vitul has been at the helm of strategic roles with renowned corporations such as General Electric and American Express. At GE-SBI cards, he served as Customer Engagement Head, driving service excellence and revenue generation. Throughout his career, Vitul's contributions culminated in numerous prestigious awards including the GE India President's Award, People's Champion Award at GE, and Operation Excellence Award at Citibank.

About iSON Xperiences:

Ranked among the top global Customer Experience Management (CXM) players in Africa, iSON Xperiences provides a flexible enablement platform for businesses that need help scaling up their workforce, daily business operations, debt collection solutions, or expansion into Africa. With a workforce of over 18,000 employees spanning 19 countries, we take pride in serving a vast base of 50 million global customers and skilfully managing over 500 million transactions each month. Our expertise spans Telecoms, BFSI, Energy, Media, Government, Retail, Aviation, and E-commerce, partnering with top brands and startups. Committed to tailored CX solutions, we prioritize innovation, customer delight, and affordability, reshaping global experiences and creating meaningful job opportunities.

News from Asia

"Relaxing Jiaxing" Creative Naming Journey Launches, A Hong Kong Influencer Lead the Way in Cultural Tourism

HONG KONG SAR - Media OutReach Newswire - 7 May 2025 - Recently, a well-known travel influencer from Hong Kong was invited by Jiaxing Municipal Bureau of Culture and Tourism and Putike Internation...

Amari Bangkok: Gateway to the Vibrant Heart of the City, Creating Unforgettable Experiences at Every Moment

BANGKOK, THAILAND - Media OutReach Newswire – 7 May 2025 - Located in the dynamic heart of Thailand's capital, Amari Bangkok is an upper-upscale luxury hotel managed by ONYX Hospitality Group — a ...

INIU Expands European Footprint Through Strategic Partnership with SFR

PARIS, FRANCE - Media OutReach Newswire - 7 May 2025 - Powering ahead with innovation, INIU, a globally trusted brand in portable power solutions, is proud to bring its products to even more Fren...

Rhenus signs MoU with Inland Waterways Authority of India (IWAI)

MUMBAI, INDIA - Media OutReach Newswire - 7 May 2025 - Through the Memorandum of Understanding (MoU), leading global logistics service provider, the Rhenus Group, will operate barge services in va...

INIU Partners with Boulanger to Launch Innovative Charging Products in France

PARIS, FRANCE - Media OutReach Newswire - 7 May 2025 - INIU has expanded its partnership with France's leading electronics retailer Boulanger, making its latest innovations—MagPro Slim 5K/10K, P...

New Report Highlights Need for Ecosystem Approach to Help MSMEs in Southeast Asia Adopt More Sustainable Practices

Report by the Centre for Impact Investing and Practices (CIIP) finds growing momentum among micro, small, and medium enterprises (MSMEs) in Southeast Asia to adopt sustainability practices...

His Highness Shaikh Mohammed Bin Sultan Bin Hamdan Al Nahyan acquires Warrants of Diginex Limited to Purchase 6.75 Million Ordinary Shares of Diginex for USD$300 million via a Private Transaction

LONDON, UNITED KINGDOM - Media OutReach Newswire - 7 May 2025 - Diginex Limited ("Diginex") (NASDAQ: DGNX), a global leader in ESG sustainable RegTech, is pleased to announce that His Highness Sha...

CTF Life Title-Sponsored "Fencing Plus" Training Programme by Kai Tak Sports Initiative Officially Kicks Off

Nearly 800 Students Participate in the Selection to Become Future World Champions HONG KONG SAR - Media OutReach Newswire - 7 May 2025 - Title-sponsored by CTF Life and organised by Kai Tak Sport...

Chubb Life Launches "Health Up" Insurance Plan to Foster a Wellness Lifestyle for the Tech-savvy Generation

HONG KONG SAR - Media OutReach Newswire - 9 May 2025 - Chubb Life Hong Kong today announced the launch of Health Up Insurance Plan (Health Up), a digital insurance plan aimed at promoting and faci...

F88 officially becomes a public company, paving the way for UPCOM listing

HANOI, VIETNAM - Media OutReach Newswire - 8 May 2025 - On May 6, F88 Investment Joint Stock Company (F88) was officially recognised as a public company, marking a major milestone in its growth an...

UNSW startup accelerator offers $200K to the next generation of Australian deeptech unicorns

UNSW Founders, Australia’s most recommended startup accelerator, has partnered with fund manager Luminary Partners to invest $200,000 each into 18...

The Future Is Now: AI Modernization Is Reshaping How Business Gets Done

The present business environment imposes stronger requirements on Australian organizations to match the fast-paced digital-first economy requireme...

Businesses losing an average of $493k from data integrity flaws

Managing data responsibly and effectively for the AI age can give organisations a strong competitive advantage, but many are failing to harness th...

AI shopping disruptor Zyft raises $7.5M to lead the next gen of retail tech

Zyft appoints new CEO, Richard Stevens, to lead the latest Waller Group success story, valued at $30 million SYDNEY, 28 April 2025: Zyft, the lea...

Little known law offers savvy Kiwis the opportunity to supercharge their retirement savings

A little-known legal amendment is being leveraged by savvy New Zealanders and expat Brits to supercharge their retirement savings. Not many peop...

Cutting edge AI technology designed for doctors to reduce patient wait times launched in NZ

New Zealand specialist doctors now have access to Artificial Intelligence technology to help reduce patient wait times and experts say it could be...

Sell by LayBy