Business Daily Media

.

Google Officially Partners with Respond.io, Bringing Google Business Messages to More than 10,000 Businesses Globally

KUALA LUMPUR, MALAYSIA - Media OutReach - 23 March 2023 - Respond.io, a leading customer conversation management software, announced today that they are now an official Google's Business Messages Partner.

Foot Locker: Google
Foot Locker: Google's Business Messages

Based in South East Asia and one of the first few companies in this region to be selected as Google's Business Messages provider, respond.io currently caters to a global customer base of over 10,000 companies.

The company is well-poised to deliver on its mission to help businesses connect with their customers and enhance brand experiences, regardless of location.

With its massive user base and high accessibility, Google provides businesses worldwide with a streamlined messaging experience through Google's Business Messages. Customers can easily connect with brands through various Google touchpoints like Search, Maps and brand-owned channels and more.

With direct access to the chat option, customers can quickly and easily communicate with businesses, including using photos and carousels. Plus, businesses can also provide important information such as business hours, appointment scheduling, status order updates and more, aiding in the customers' decision-making process.

"We are thrilled to be part of Google's Business Messages program. This represents a significant step forward for our clients and us. It is a testament to the expertise and dedication of our team in providing our clients with the best cutting-edge solution to enhance customer conversations," said Gerardo Salandra, CEO of respond.io.

Brands around the world have found significant improvements in customer satisfaction and sales since implementing Google Business Messages. Global footwear retailer Foot Locker increased its average CSAT score by 10 points during its busiest season, while India's automotive manufacturing company Bajaj Auto saw its lead conversions skyrocket by over 14x.

"Respond.io is committed to helping as many brands as possible leverage the benefits of Google's Business Messages by working closely with our clients globally to adopt and implement the feature into their existing workflows and business processes. We are confident in helping our clients stay ahead of the curve and continue to thrive in today's fast-paced and competitive digital landscape," added Iaroslav Kudritskiy, COO of respond.io.
Hashtag: #respond.io #GoogleBusinessMessages

The issuer is solely responsible for the content of this announcement.

About respond.io

Respond.io is a customer conversation management software that enables companies to respond to messages from any channel from one centralized dashboard by teams of all sizes, thus making communication with customers easier, faster, and more satisfactory. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche and ShareChat use respond.io, and the platform processes more messages than three of its main competitors combined. The company is headquartered in Asia.

For more information, please visit .

News from Asia

Dubai retains No.1 global ranking for attracting Greenfield FDI projects

Dubai achieves 89.5% YoY growth in total announced FDI projects in 2022 compared to 2021 Dubai attracts total estimated FDI Capital of AED47 billion ($12.8 billion) in 2022 and creat...

Leading child mental health organisations call for global action against infant, child and adolescent trauma

SINGAPORE - Media OutReach - 30 May 2023 - Research has shown that most mental disorders develop in childhood and adolescence before the age of 25, with one-quarter of years lived by young people ...

"Collaboration with the GBA - Opportunities for Youth and Industries in the Northern Metropolis Forum Series" Showcase New Development Insight with Innovative and Creative Industry Landscape for Hong Kong

HONG KONG SAR - Media OutReach - 30 May 2023 - Steering Committee on the Northern Metropolis and the Advisory Committee on the Northern Metropolis have been set up in March 2023...

HKU spin-off company Stellaris AI Unveils Ground-breaking Language Model "Stellaris GPT"

HONG KONG SAR - Media OutReach - 30 May 2023 - In a game-changing announcement, Stellaris AI, a trailblazing spin-off company from the HKU Department of Computer Science (CS), introduced Stellaris...

Bowtie Achieved HK$60 Billion In Protection in Four Years

Defends championship title in direct sales channel once again with 30% market share HONG KONG SAR - Media OutReach - 30 May 2023 - Bowtie, Hong Kong's first virtual insurer, will share key finan...

Two Jockey Club innovation and technology teaching content to be adopted and adapted in EDB Curriculum Modules

HONG KONG SAR - Media OutReach - 30 May 2023 - Content from two initiatives supported by The Hong Kong Jockey Club through its Charities Trust to promote innovation and technology (I&T) in pri...

imBee and FUTR Strategy Alliance Puts the Power of Conversational Commerce In the Hands of Indonesian Consumers

Partnership unlocks potential for brands to tap into the USD146 billion Indonesian internet economy and streamline internal collaboration with the power of chat, paves way for imBee’s Southeast A...

COMPUTEX 2023 Best Choice of the Year Awarded to MSI Z790 GODLIKE

Best Choice Award Winners to be Announced on May 30th & Displayed at the Best Choice Award Pavilion during the Exhibition TAIPEI, TAIWAN - Media OutReach - 30 May 2023 - The Taipei Computer ...

GUCCI announces Vietnamese Superstar Sơn Tùng M-TP as the exclusive "Friend of the House" in Vietnam

First Male GUCCI FOH in Vietnam Exclusively & Surpasses 4 Million Streams Globally with his Latest English Single "MAKING MY WAY" HO CHI MINH, VIETNAM - Media OutReach - 31 May 2023 - Luxury f...

Merck Study: mRNA Technology a ‘Game Changer’ for Asia-Pacific Vaccine Manufacturers

87% of respondents deemed mRNA a key modality for the future More than 60% vaccine makers surveyed plan revamp or new facilities for mRNA manufacturing to meet demand Skil...

Business Reports

Getting Social Security on a more stable path is hard but essential – 2 experts suggest a way forward

No big Social Security reforms have taken effect since the Reagan administration.David Hume Kennerly/Getty ImagesSocial Security is in trouble. The retirement and disability program has been running a cash-flow deficit since 2010...

War in Ukraine might give the Chinese yuan the boost it needs to become a major global currency -- and be a serious contender against the US dollar

China and the U.S. compete to be the world's largest economy, but the dollar dominates the yuan as a currency.peng song/Moment Collection/Getty ImagesThe Chinese economy’s sheer size and rapid growth are impressive.China mai...

Paycepaid recruits Former GoCardless Executive David Howgate

Emerging debt collection software provider, Paycepaid, has announced the appointment of David Howgate, a former executive at GoCardless, as its new Head of Sales. With his extensive experience in the global payments industry, ...