Australian supermarkets phasing out single-use plastic bags is just one example of how retailers are fiercely engaged in a race to be “green”. Other examples are dumping plastic straws, buying back used products and reducing unnecessary packaging.
Rather than competing on price or time, green credentials offer a way for retailers to differentiate themselves. Encouraging customers to make overtly good moves also has a psychological effect, allowing them to excuse poor behaviour elsewhere – such as buying a product that may not be ethically sourced.
Way back in April Woolworths announced the removal of all single-use bags across the country by the end of June. Although, after some backlash, Woolworths has said it will give bags to customers until the 8th of July.
However, sustainability is bigger than just food waste and plastics.
Buying ‘green’ makes us feel good
While consumers are increasingly engaging in shopping activities that support the environment, such as reusing shopping bags, buying local and supporting local farmers and producers, at the same time many are still tempted by A$4 T-shirts from Kmart.
In the context of shopping, a good deed, a customer putting reusable bags in the boot of the car, will be followed by a not-so-good deed, such as driving to the shops in our gas-guzzling 4WD.
In this way, the first choice gives us a positive self-concept, which negates or “licenses” the subsequent more self-indulgent choice.
A slippery (green) slope
The only concern for companies is that they might be accused of “greenwashing” – using marketing to create the perception that their policies, purpose or products are environmentally friendly, when that’s not really the case.
Despite consumer awareness of the practice of greenwashing, the number of companies making green claims has escalated sharply in recent years as organisations strive to meet escalating consumer demand for greener products and services.
Research shows that when consumers are sceptical about a retailer’s corporate social responsibility practices, this can damage the retailer’s brand, increase sensitivity to negative information and stimulate unfavourable word of mouth.
Over the past couple of years, we have seen exactly these phenomena play out again and again.
Several years ago, Walmart faced scrutiny about its corporate social responsibility claims relating to renewable energy, the industrialisation of food systems and its cheaply made, disposable products.
Other retailers like Bed Bath & Beyond, Nordstrom, JC Penney and Backcountry.com have faced fines for making misleading environmental claims.
Banning the single-use plastic bag alone will not save the environment. Sadly, it is not as simple as that. Research shows lightweight plastic shopping bags make up around 1.6% of litter in Australia or less than 2% of landfill.
Remembering to bring reusable shopping bags is a fairly significant change in shopping behaviour, but the practice has been successfully implemented in states such as Tasmania, which banned single use bags several years ago.
- ^ plastic bags killing whales (www.smh.com.au)
- ^ sweatshop abuse (www.abc.net.au)
- ^ Aussie retailers need to adapt to a world built on speed (theconversation.com)
- ^ announced (www.woolworthsgroup.com.au)
- ^ has said (amp.theaustralian.com.au)
- ^ also ban single-use bags from July 1 (www.coles.com.au)
- ^ announced further strategies (www.woolworthsgroup.com.au)
- ^ buy back (www.businessinsider.com.au)
- ^ has been doing this in other markets (www.ikea.com)
- ^ estimated at US$230 billion in 2009 (www0.gsb.columbia.edu)
- ^ moral self-licensing (onlinelibrary.wiley.com)
- ^ We are what we eat: the demise of the ethical grocery shopper (theconversation.com)
- ^ negates or “licenses” the subsequent more self-indulgent choice (faculty.som.yale.edu)
- ^ greenwashing (www.thecarbonreport.co.za)
- ^ create the perception (www.ncbi.nlm.nih.gov)
- ^ one advertising consultancy (sinsofgreenwashing.org)
- ^ 79% increase (sinsofgreenwashing.com)
- ^ Getting rid of plastic bags: a windfall for supermarkets but it won't do much for the environment (theconversation.com)
- ^ Research shows (www.sciencedirect.com)
- ^ faced scrutiny (grist.org)
- ^ cheaply made, disposable products (ilsr.org)
- ^ were met with scepticism (greenerideal.com)
- ^ left taps running all day to clear pipes (www.theguardian.com)
- ^ faced fines for making misleading environmental claims (www.environmentalleader.com)
- ^ Taste over waste: ugly food movement winning friends (theconversation.com)
- ^ Research shows (www.epa.nsw.gov.au)
- ^ backlash (www.news.com.au)
- ^ banned single use bags several years ago (epa.tas.gov.au)
Authors: Louise Grimmer, Lecturer in Marketing, Tasmanian School of Business and Economics, University of Tasmania