9 Best Enterprise SMS Solutions in the U.S.

Text messages are the most effective way to reach clients nowadays, given the widespread use of mobile devices. Brands that send automated and personalized texts during sales, promotions and other noteworthy events are more likely to increase revenue. What are the best enterprise SMS solutions in the U.S.? Discover the top options designed to help your business easily create and send texts.

1. CompleteSMS

CompleteSMS is the best overall enterprise SMS solution. It helps companies deliver bulk or individual messages to customers, whether via phone, web browser or email account. Some notable features include call forwarding and message threading. It also enables two-way messages to support customers with questions and allows texting outside of the U.S.

To ensure only interested customers receive texts, CompleteSMS has an automatic opt-out option. It allows unlimited contacts and lists, keeping your marketing reach as broad as possible. You can also send long texts for particularly detailed promotions. It charges no setup fee, and no developer is necessary. With 24 years of experience, its customer support is industry-leading.

2. EZ Texting

EZ Texting serves 230,000 customers and offers a free trial for interested businesses. Its opt-in tools allow customers to join text message lists easily. You can have unlimited contacts to continue gaining new subscribers. Contact management is also available.

It sends automated messages to minimize the need for manual texts and reports engagement after you send messages to determine whether the current strategy is effective. EZ Texting offers several unique plans to suit a variety of businesses.

3. SimpleTexting

SimpleTexting offers both one-on-one and two-way messaging. A demo is available on the website to test its capabilities. Serving 17,000 customers over its 10 years of experience, it focuses on empowering teams. 

It makes it easy to add existing contacts to subscriber lists and simplifies the process for new ones. SimpleTexting’s personalized, automatic messages supply customers with unique experiences that drive sales. It offers templates and AI tools to craft messages effortlessly.

4. Textedly

Textedly allows companies to create a free account to send bulk or multimedia mobile messages. It also provides flexibility, allowing businesses to take control of their texts. For instance, if you have a seasonal business, Textedly pauses messages until the following season. It accommodates businesses of all sizes and types. Some categories of possible texts include urgent broadcasts, drip campaigns, mass alerts and reminders. 

It integrates with 3,000 apps to keep all data in one place. It also offers a free trial in addition to the free account. Textedly is user-friendly and provides metrics to track the performance of your campaigns. 

5. SlickText

15,000 brands across industries use SlickText. It offers a range of growth tools to help enhance your business. It also segments audiences based on their preferences, and its software is compliant with phone carriers. To encourage customers to join your company’s text list, SlickText provides website pop-ups, forms, social media links and QR codes for easy sign-ups.

SlickText uses AI to compose messages and capture contact data. You can create templates for texts or start from scratch. Smart Analytics determines what works with the current message marketing tactics. It integrates with existing software to simplify the transition. You can also control which team member receives customer responses to reduce overwhelm. 

6. Twilio

Twilio is a flexible platform. It combines data with AI capabilities to create prime communication channels for businesses. Serving 300,000 brands, it offers personalization for large audiences. A tool called Twilio Segment provides data about customers and categorizes them accordingly. Twilio also uses Segment Connections, Personas and Protocols to learn more about clients.

Twilio Engage uses multiple channels to support growing platforms. You can try out the free trial on Twilio’s website to learn exactly how it works and determine whether it is the right solution.

7. Trumpia

Trumpia offers both a free trial and a demo on its website. It boasts one-of-a-kind automated messages and customer support. It is easy to use and offers personalized engagement for customers. Some other features include mass texts, Smart Targeting, contact collection and analytics. 

Trumpia Workbench enables businesses to customize their campaigns using templates or original designs. It allows AI to improve texts or compose them entirely. You can also filter your inbox to keep important responses at the top.

8. Textmagic

Textmagic provides time-sensitive alerts and reminders to inform customers. It recommends campaigns to boost your business's revenue. In addition to sending mass texts, Textmagic schedules and tracks messages to optimize performance. It offers a free trial to get companies started.

It complies with traditional phone carrier requirements and has automatic opt-out options to keep only interested customers on your subscriber list. Textmagic provides AI capabilities and templates to craft texts and maintain a single standard for all messages. 

9. Attentive

Attentive is an AI-powered enterprise SMS solution. It encourages potential customers to sign up for text message alerts and provides support for your business throughout the entire process. It is easy to use and provides accessible, supportive customer service. A demo is available on Attentive’s website to observe these features in action.

Methodology

The SMS solutions featured in this list were selected after a comprehensive evaluation of each provider's website and product specifications. The ranking was determined by comparing key features essential for enterprise-level communication, such as automation capabilities, AI-powered tools for message composition and analytics for campaign tracking. 

To ensure an objective and well-rounded comparison, findings were cross-referenced with existing industry reports and other reputable lists of top SMS solutions. This methodology aims to provide a clear, data-driven overview that helps businesses identify the provider best aligned with their specific marketing and communication needs.

Comparing the Top Enterprise SMS Solutions

SMS message marketing is already a viable strategy, but your texts can only be as good as the provider. Use this table to compare the key features of the best enterprise SMS solutions in the U.S.

Provider	Feature 1	Feature 2	Feature 3
CompleteSMS	Call forwarding and message threading	24 years of experience	Industry-leading customer support
EZ Texting	Unlimited contacts	230,000 customers	Several unique plans
SimpleTexting	One-on-one and two-way messaging	10 years of experience	Personalized messages
Textedly	Free account	Integrates with 3,000 apps	Sends multimedia messages along with standard texts
SlickText	List of growth tools	15,000 brands	AI composing and data capturing
Twilio	Flexible platform	300,000 brands	Twilio Segment and Twilio Engage
Trumpia	One-of-a-kind automated messages	AI to compose or refine texts	Trumpia Workbench
Textmagic	Campaign recommendations	Automatic opt-out options	AI capabilities and templates
Attentive	AI-powered	Support throughout the entire process	Demo available

How to Choose an SMS Solution

To choose an SMS solution, write down your desired features, including the type of texts, the level of customer support and any other must-haves. Create a budget with your team and stick to it. Read reviews to get a sense of a provider’s track record of satisfied customers. 

The following are some additional features of effective SMS solutions to consider before making your choice.

• Integration: If you have existing subscriber lists, ensure the new program allows them to carry over seamlessly.

• Ease of use: The solution should be easy to use, ensuring all team members can operate it effectively.

• Customization: Customers respond better when they receive personalized messages, so customization can drive sales and loyalty. 

• Templates: Solutions that offer templates can be beneficial and save time.

• Automation: Automation is crucial for keeping all your subscribers informed.

• Analytics: Analytics provide information to improve or refine your strategy. 

• Customer service: The provider should be easily accessible in case an issue arises.

• Security: Since you are collecting valuable customer data, ensure the provider has robust policies in place to protect it.

Choosing the Right SMS Solution

Enterprise SMS solutions allow you to reach customers wherever they are. Other advertisements are limited to one website or billboard, but text messages have a broad reach. Text messages are also more likely to be opened because of their easy accessibility. SMS marketing messages are the future of advertising. Choosing the right solution with features that meet your needs can help your business generate more sales.