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Brands Struggle to Meet Consumer Expectations

Soaring customer expectations are creating an increasingly challenging environment for products and services seeking brand engagement, according to Brand Keys, Inc. 22nd annual 2017 Customer Loyalty Engagement Index© (CLEI), condu...

State of the Hospitality Industry: Trends, challenges and opportunities for venues in 2023

Few industries felt the impacts of the pandemic more severely than hospitality; with Australia’s bars, restaurants and cafes forced to pivot and adapt to stay open and operational. Those businesses treated the challenge as an ...

Top Five Ways to Avoid Email Spoofing Attacks

COVID-19 has had an immense impact on the email landscape, and in particular on email marketing. Email send volumes have increased dramatically thanks to businesses turning to email as their preferred channel to interact with ...