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4 Retail Strategies for a Connected Omnichannel Marketing Experience

One of the studies on omnichannel retailing by Harvard Business Review revealed that almost 73% of consumers used multiple channels through their entire buying journey. During this study, they also observed consumers exposed to ...

Call centres ramp up across the country as online sales soar

As disruption, job losses, new ways of working in isolation, and other challenges, become second nature in 2020, there is some positive news to come from the pandemic. “Businesses all over Australia have been forced to r...

Independent travel and events fuel Chinese tourism

“Chinese tourism is FIT and healthy.” That is the situation, as summed up by Olivier Ponti, VP Insights at ForwardKeys, which forecasts travel trends by analysing over 17 million flight booking transactions a day.  But what i...