Deputy, the global people platform for shift-based businesses, has announced an exclusive partnership with Predelo, an AI Decision Agent-as-a-Service Solution. The collaboration will transform how shift-based companies manage their employees, bringing predictive scheduling, compliance automation, and labour optimisation into one intelligent experience.

Deputy is currently piloting Predelo with customers locally as well as in the United States, where a national coffee brand is managing over 70,000 shifts per week and auto-scheduling an estimated 85% of its workforce. It is helping businesses improve profitability, reduce compliance risk, and simplify day-to-day scheduling operations at scale.

This strategic partnership will see Predelo’s AI-powered labour forecasting and auto-scheduling agents made available exclusively to Deputy Customers. Predelo’s AI models ingest real-time and historical data to learn customer objectives without human “cognitive” input and then operate in the background to automate & self-optimise repetitive scheduling tasks that are fair and aligned with demand, down to the store and department level.

“Artificial intelligence and machine learning are transforming the economics of shift-based work, and this partnership redefines what’s possible for the future of the front-line,” said Silvija Martincevic, CEO at Deputy. “What makes this partnership uniquely powerful is the foundation it's built on: years of rich scheduling, timesheet, compliance and sales data collected across millions of shifts through Deputy. This is AI built for shift work: forecasting with context, scheduling with care, and helping businesses become more productive, profitable, and people-first.”

With deep visibility into how shift-based businesses actually run, including sales velocity by time of day, rostered vs. actual attendance, no-show behavior, employee sentiment, shift swaps, and labor cost allocations Deputy and Predelo can connect labour patterns to performance outcomes and factor in how patterns and trends affect reliability, turnover, and team output — to build smarter schedules that boost profitability, support retention, and drive stronger business results.

“This partnership with Deputy marks a transformative moment for shift-based businesses. At Predelo, we’ve built an AI decisioning solution that learns, adapts, and acts - removing the cognitive burden of scheduling so leaders can focus on performance, not paperwork. Together with Deputy, we’re turning decades of operational data into real-time intelligence that drives precision, fairness, and profitability at scale. This isn’t just automation — it’s the future of workforce orchestration,” says Koorosh Lohrasbi, Predelo CEO.

This signals a new era in shift-based work, where intelligent automation and human-centred design come together to help businesses make smarter decisions and unlock new levels of profitability and performance.

The partnership is exclusive to Deputy in the workforce management space and will be available across all global markets where Deputy operates.

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About Deputy

Deputy is the world’s leading workforce management platform, revolutionising hourly work for over 1.5 million workers and 385,000 workplaces across over 100 countries. For over 15 years, Deputy has helped businesses to effortlessly navigate and comply with complex labour laws while enhancing employee engagement with predictable, transparent and flexible scheduling, and delivering actionable insights to transform labour efficiency into a competitive advantage. Deputy is more than just a solution – it’s a trusted partner in building workplaces that foster productivity, well-being, and growth.

Discover how we are improving the world of work, one shift at a time at www.deputy.com and join the conversation on LinkedIn.