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Banks are enabling economic abuse. Here's how they could be stopping it

  • Written by Becky Batagol, Associate Professor of Law, Monash Sustainable Development Institute, Monash University
imageFinancial institutions often have all the information they need to identify suspected cases of economic abuse.Shutterstock

The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry delivers its final report today.

During its hearings there was an important problem that it has missed.

Banks and financial...

Security by Default: Why 2026 Will Force Organisations to Rethink Cloud and AI

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Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...