Global e-commerce technology provider Doddle has appointed a Deputy Chairman with extensive experience in the cross border  e-commerce, supply chain and logistics sector. Bob Black takes up the role with immediate effect with a remit to support the business as it continues its successful growth strategy, powering out-of-home delivery and returns for carriers and retailers. This will include developing new products and solutions. 

Bob has over 35 years’ experience in the retail and logistics sectors in the UK, Europe, Asia, Oceania and the Americas. He has held a number of senior roles at TNT including Managing Director Benelux, Managing Director Australia/NZ and Pacific Islands and Chief Operating  Officer UK and Ireland.

Prior to joining Doddle, he’d spent six years at Australia Post where he was Group Chief Operating Officer, responsible for Australia Post’s Parcels, Letters and International business with annualised revenues of approx. $5.5bn and a customer base of over 30,000 active accounts.

During his time there, Australia Post partnered with Doddle to launch Australia’s most comprehensive network of pick-up and drop-off (PUDO) locations to support online shopping. As part of the arrangement, Doddle provided its PUDO technology to Australia Post’s existing 4,300 post offices and 350 locker locations, and supplemented those locations with a network of thousands of new locations including supermarkets, department stores, pharmacies and petrol stations. 

Commenting on his appointment, Bob Black said: “I am excited to continue my involvement with Doddle – this time as part of the team. The work that we did together at Australia Post was a game changer and helped make the online shopping experience seamless, giving customers the flexibility they wanted with the ability to collect and return parcels when and where it suits them. I intend to help other organisations and their customers across the globe reap similar benefits.”

Tim Robinson, CEO at Doddle, said: “Bob’s experience and knowledge of the retail and logistics sectors are unrivalled and he also brings with him a unique perspective having previously been on the customer side. He understands the pain points a retailer goes through and this will help to drive our product development roadmap. Having the best people on board is key to our continued success and Bob is a great asset to the team.”