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Don't just bet on the metrics – personal connection is the real key to managing remote workers well

  • Written by Rebecca Downes, Lecturer in Management, Te Herenga Waka — Victoria University of Wellington
Don't just bet on the metrics – personal connection is the real key to managing remote workers wellGetty Images

Remote working has become much more common since the pandemic sent people home from their offices and into the Zoom universe. This has put the onus on managers to find new and better ways to engage with and motivate staff, and we’re still learning how best to do this.

Perhaps the commonest advice given to managers is to provide...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

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US landmark settlement protects SMEs, highlighting flaws in the RBA's proposed blanket card surcharging ban for Australia

Aussie SMEs warn RBA not to ignore global trends, with the current sledgehammer approach threatening business viability and increasing inflation ...

Thryv Australia named Employer of Choice for third consecutive year at Australian Business Awards

Thryv® (NASDAQ: THRY), Australia’s provider of the leading small business marketing and sales software platform, has been awarded the Employer of ...

RogersDigital.com Announces the Launch of TheBulletin.au, a Destination for Business, Policy and Financial Insight

RogersDigital.com has announced the launch of TheBulletin.au, a new national digital publication designed to deliver sharp, data-driven reporting ...

Controlling business spend is helping finance leaders to forecast with confidence

Forecasting has always been central to financial planning; however, traditional methods based on historical trends are no longer enough. Economic ...