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It’s OK for people to cry at work. Here’s how you can respond as a colleague or manager

  • Written by Robyn Johns, Associate Professor in Human Resource Management and Industrial Relations, University of Technology Sydney
It’s OK for people to cry at work. Here’s how you can respond as a colleague or managerComeback Images/Getty

Midway through a difficult discussion in her performance review, an employee named Jane finally cracks, and the tears start. Her boss doesn’t know what to do and handles the situation awkwardly.

Ask yourself: how would you react in this situation? And would you have the same reaction if it were not Jane who was crying...

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