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The Times

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The Optus chief was right to quit but real change is unlikely at the telco until bigger issues are fixed

  • Written by: Helen Bird, DIscipline Leader, Corporate Governance & Senior Lecturer, Swinburne Law School, Swinburne University of Technology

Optus chief executive Kelly Bayer Rosmarin bowed to the inevitable on Monday and resigned as chief executive of Australia’s second largest telecommunications company.

Why inevitable? Poor communication and a lacklustre response during a major system outage is bad enough. Then things got worse when Bayer Rosmarin and the director of Optus...

Click Frenzy returns with a free EOFY sale event for retailers this month

New owners Gabby and Hezi Leibovich bring back Australia’s leading ecommerce sales event with Australia Post as Major Sponsor   Click Frenzy is ...

The 95 Per Cent Failure Rate Is Not An AI Problem

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New AR tech helping to solve field service skills crisis

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For Midsize Companies, Global Payroll Systems Matter More to Business-Security Than You Think

When a midsize company expands across borders, its payroll operation becomes exponentially more complex. These organisations typically face a new ...

GEO and the AI search shift reshaping Australian and New Zealand business visibility

For years, one of the biggest digital marketing questions for businesses was ‘how do we get onto page one of Google?’ That question still matters, ...

Why self-service is reshaping fleet management for modern businesses

Fleet management today is constrained by fragmented systems and heavy administrative demands. A lot of the work still relies on booking vehicles and...