As citizens around the world prepared to welcome the new year, Iranians began taking to the streets to protest their country’s deepening economic crisis. Spurred by the continued devaluation of the Iranian currency against the US dollar, as well as crippling inflation, the unrest is the latest in years of economic pain and protest.
The...
Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...
I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...
Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...
Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...
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Thryv® (NASDAQ: THRY), Australia’s provider of the leading small business marketing and sales software platform, has been awarded the Employer of ...