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If you want to avoid ‘giving away your first born’ make sure you read the terms and conditions before signing contracts

  • Written by Paul Harrison, Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University, Deakin University

In 2019, a travel insurance company held a secret contest in which they included a line in the fine print of their policy promising $10,000 to the first person who spotted it.

Seventy-three policies were bought before the award was finally claimed. But those 73 who had obviously not read the policy, would not have been alone.

It seems most of us...

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For over a decade, the most practical and effective advice we could offer an employee was to spot the typo. It was practical, it was free, and it wo...