Why England’s port chaos could get worse – and why technology alone isn’t the answer
- Written by Samir Dani, Professor of Operations Management, Interim Director of Keele Business School, Keele University
Recent scenes of bumper-to-bumper traffic and queues of lorries along the roads leading to the English ports of Dover and Folkstone could become a fixture of UK travel reports without the right technological and diplomatic solutions.
The port of Dover was forced to declare a critical incident as people waiting to board ferries faced up to 11-hour...
