Benefits assessments can re-traumatise veterans. We spoke to more than 100 to find out how the process could be improved
- Written by David Young, Research Fellow, Sustainable Housing and Urban Studies Unit, University of Salford
For some veterans, the benefits assessment process can be re-traumatising.RMC42/ShutterstockAnyone who has been through a benefits assessment and then waited to hear the decision will know the stress it can cause. The process has been found to create a lack of trust and impact negatively on some claimants.
The government previously proposed...
