Tech firms like to make cancelling subscriptions infuriatingly hard – but regulators are starting to crack down
- Written by Richard Whittle, University Fellow in AI and Human Decision Making, University of Salford
Grustock/ShutterstockImagine your favourite author has a new book coming out, and your local bookshop is offering to deliver it to you for free on publication day. All you have to do in return is sign up to their new “reading club”.
This involves a monthly fee, for which you receive a new book, chosen by them, every week. You can cancel...
