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THE BUSINESS OF BEAUTY

Rohan Widdison knows that beauty is more than skin deep. The Chief Executive Officer of New Laboratories has 34 years of experience in the sector with a demonstrated history of working in the cosmetics manufacturing, formulati...

What Does an IT Consultant Do?

An IT consultant is an external analyst responsible for evaluating the IT systems of a specific company to help meet its business objectives. The key responsibilities of an IT consultant are analyzing and diagnosing the com...

What does Freshworks’s ITSM Benchmark tell us about the state of ITSM in Australia?

A recent ITSM benchmark survey conducted by Freshworks, measuring key performance indicators (KPIs) for the IT industry across 62 million tickets, 86 countries and 4,200 companies, has produced valuable insights into the curre...