Business Daily Media

Expansion of Partner Business: ASC Announces Partnership with CDM

  • Written by PR Newswire
Expansion of Partner Business: ASC Announces Partnership with CDM

CDM Integrates ASC's Recording Insights Solution for Microsoft Teams into its Product Portfolio

HÖSBACH, Germany, Feb. 20, 2024 /PRNewswire/ -- ASC Technologies AG, one of the world's leading providers for cutting-edge software and cloud solutions, specialized in compliance recording and analysis of communication, has announced the partnership with CDM (Communications Design & Management), one of Australia's leading ICT service providers.

The partnership brings together CDM's expertise in IT network infrastructure and service delivery with ASC's many years of experience in compliance recording and AI-driven analytics. The objective of the collaboration is to enable a wide range of industries - including financial institutions, contact centers, and the public sector - to utilize Microsoft Teams for their business communication while adhering to compliance requirements and benefiting from AI supported tools.

CDM's Unified Communications Manager commented: "Providing the right solution for the best possible outcome for our customers is a key focus of CDM. To ensure we deliver on this commitment, we select only those products that we consider to be best of type as components for our solutions. Within our Unified Communications practice, we have chosen ASC to provide class-leading recording and analytics across our entire technology stack. With the strong uptake of Microsoft Teams, ASC's solution Recording Insights means recordings are no longer just stored to disk but now provide invaluable information to shape customer's business decisions."

Recording Insights facilitates recording calls, meetings, shared screens, videos and chats within Microsoft Teams and archiving them in a legally compliant manner. Recording Insights is a native, Microsoft-certified cloud solution that is hosted in Azure and can be seamlessly integrated into the collaboration platform.

Dr. Gerald Kromer, CEO at ASC, added: "Together with CDM's comprehensive ICT knowledge and customer-centric approach, we are able to set new standards for enterprise communication and collaboration. Our partnership will unlock the full potential of Microsoft Teams, backed by the power of Microsoft Azure and OpenAI."

About CDM

Communications Design & Management Pty Limited (CDM) is a privately owned small to medium enterprise that has been in operation since 1991. During this period we have delivered technology projects ranging in size from small to extremely large. CDM is committed to meeting our customer's objectives and requirements and ensuring customer satisfaction. To achieve this we develop reliable partnerships and it is through these partnerships that we are able to deliver mutually beneficial results.

About ASC

ASC is a worldwide leading provider of software and cloud solutions in the field of omni-channel recording, quality management, and analytics. Among our target groups are all companies that record their communications, especially financial service providers, contact centers, and public safety organizations. We offer solutions for recording as well as AI-based analysis and evaluation of all communications – with full flexibility as a cloud service, on-premise or as a hybrid solution. Headquartered in Germany with subsidiaries in 14 countries and experienced system integration partners in over 60 countries, ASC is the #1 Europe-based player in its industry.

www.asctechnologies.com[1][2]

References

  1. ^ www.asctechnologies. (www.asctechnologies.com)
  2. ^ com (www.asctechnologies.com)

Read more https://www.prnasia.com/story/archive/4338730_AE38730_0

5 Reasons Why You Should Purchase Land in Berwick Waters

Property in Berwick Waters has become an extremely sought-after commodity over the last few years, and it's not hard to see why. The perfect weath...

Property

It’s a tough market for renters – here’s how to make the most of your rental

Licensed real estate agent and proptech expert, Scott Shepherd from PropertyMe shares his top tips from over two decades in the industry The rate...

Property

Everything You Need to Know About Running a Limo Service

A limo service business can be very rewarding financial-wise. Your job duties include scheduling your vehicles to pick up and drive clients to vario...

Business Training

Rust: How to die and resurrect yourself

Rust is an open world survival game in which action / adventure and role-playing elements combine DayZ and Minecraft. You play in the middle of ...

Business Training

Money Saving Tips When Selling Your Home

Putting your house on the market can be a stressful experience, especially when you’re worried about how much it will cost. But there are several ...

Property

What to Look for in a Point of Sale System

When you're looking for a point of sale system for your business, there are a lot of things to consider. What type of business do you have? How ma...

Business Training