Business Daily Media

The Times

.

CI&T at Australia CIO Summit 2021: Top 3 Digital Transformation Dilemmas and How to Navigate Them

  • Written by PR Newswire

BRISBANE, Australia, Nov. 11, 2021 /PRNewswire/ -- It's unquestionable that digital transformation - or acceleration even - is now a crucial component of business strategy. Through the process of digitally transforming themselves, it is a fact that organisations are being confronted with dilemmas and chicken-and-egg situations.

At the Australia CIO Summit 2021[1], Leo Abdala, Business Director of CI&T[2] talked about the top 3 dilemmas repeatedly confronting organizations that are going through the process of transforming themselves.

Access full article and webinar recording[3] orListen to the webinar podcast on Spotify[4]

1. Routine vs. disruption

How to balance the use of resources between the "brilliant basics" and exploring new areas? The brilliant basics grant predictability, and it can be easier to guarantee a (high) level of quality. However, the future of the company is connected to innovation and the exploration of new territories.

2. Scaling vs. preserving the 1-1 relationship with customers

Should you personalise your product or services to your customers, make them tailor-made? Or aim for an economy of scale strategy, delivering more of the same to everyone?

3. Short-term vs. long-term

Someone needs to look after the existing business, your current products and services. Meanwhile, someone else must think about new offerings and opportunities for the future.

When choosing to prioritise options for each of the dilemmas, though, having an assertive execution makes all the difference. It is crucial for unlocking growth and profitability.

Regardless of the choices organisations will be making as part of their transformation journeys, there are pivotal drivers that can help them execute better and minimise the impact of adjusting the course if recovering from wrong choices is required.

  • Keep focused on Minimum Marketable Product
  • Do not ignore scalability.
  • Leverage the energy from the leadership.

For more detailed information about these transformation dilemmas and how to execute better during the transformation:

Access full article and webinar recording[5] or Listen to the webinar podcast on Spotify[6]

About CI&T

CI&T is a digital solutions partner for some of the world's biggest companies, helping them drive growth and continuous innovation across business, people and technology. With operations across North America, Latin America, Europe, and the Asia-Pacific region, CI&T has a proven track record of delivering complex end-to-end solutions for the digital enterprise. For more information, visit www.ciandt.com[7].

Christee Song christees@ciandt.com[8]

Read more https://www.prnasia.com/story/archive/3572498_AE72498_0

New AR tech helping to solve field service skills crisis

AI-enabled augmented reality (AR) smart glasses are emerging as a new practical solution to fill a shortage of field service technicians maintaini...

For Midsize Companies, Global Payroll Systems Matter More to Business-Security Than You Think

When a midsize company expands across borders, its payroll operation becomes exponentially more complex. These organisations typically face a new ...

GEO and the AI search shift reshaping Australian and New Zealand business visibility

For years, one of the biggest digital marketing questions for businesses was ‘how do we get onto page one of Google?’ That question still matters, ...

Why self-service is reshaping fleet management for modern businesses

Fleet management today is constrained by fragmented systems and heavy administrative demands. A lot of the work still relies on booking vehicles and...

Fraud Prevention and security crucial as identity crime hits record highs in Australia

In a radically transformed risk landscape where the scale and speed of financial fraud have reached unprecedented levels, Australian businesses ar...

Sectorial ATO Tax Debt Disclosures Rise, Overall Business Credit Demand Flattens and High-Risk SME 'Credit Shopping' hits 8-month peak

Q1 2026 Equifax Business Market Pulse shows low-risk borrowers consolidate demand enquiries while sub-prime entities accelerate shopping activity ...