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Artificial Intelligence welcomed, but human-centered IT support is key to employee satisfaction and productivity in Hong Kong

A global survey of employees reveals 84% in Hong Kong think inefficient IT support affects morale and hinders productivity, while 90% welcome adoption of AI in resolving IT issues with minimal disruption
Lenovo Premier Support Plus combines AI and human for proactive, predictive, seamless and direct IT support, designed specifically for today’s hybrid workforce

HONG KONG SAR - Media OutReach - 25 April 2023 - Nine in ten employees (90%) in Hong Kong recognise that AI has a positive role to play in helping them stay productive, while eight in ten (86%) prefer a blend of AI and human interaction, according to Lenovo.

More Articles ...

  1. Arta partners with EDG UK as exclusive distributor of digital asset structured products in Hong Kong, planning ASEAN headquarter in Singapore
  2. PropTech solutions provider NineSmart launches Smart Residence
  3. CPA Australia: Almost half of Taiwan’s small businesses tip growth in 2023
  4. Sunlight REIT’s Operational Statistics for the Third Quarter of the Financial Year 2022/23
  5. Google Hong Kong Launches Google Career Certificates Program 2023
  6. Masan High-Tech Materials achieves record revenues in 2022
  7. Bing Ventures Concluded Its Boutique Side Event at Hong Kong Web3 Festival 2023
  8. Knox Wire Announces the Launch of Trustless Gold-Backed Currency
  9. Ariston Launches WI-FI Electric Storage Heaters with Voice Control, and Electric Instant Electric Heaters with Slimmer and Sleeker Designs to Fit Singaporean Homes
  10. MaivenPoint Announces Leadership Team to Drive Business Growth and Launches New Training Management System for the Singapore Market
  11. OxPay and CIMB Bank to Collaborate to Enhance Digital Payment Solutions
  12. Julius Baer Launches Asia’s First Family Wealth Planning Certificate Programme for its clients
  13. Hyperchain Technology Debuts at InnoEX, Starting Its Blockchain Expansion Tour Overseas
  14. HOYA BIT App officially Launched, creating The Most Friendly User Experience with No Handling Fees For All Transactions
  15. Exhibit at Taiwan International Water Week 2023 to Seize Global Opportunities for Sustainable Water Resources
  16. EU Promotes High-Quality Canned Peaches Through Product Presentation And Food Tasting Event
  17. Discovery And Mediatek Premiere "Chasing Biodiversity: Hainan" On Earth Day
  18. JustCo champions Small and Medium-sized Enterprise pivot to hybrid work
  19. The Hong Kong Web3 Festival has successfully ended, and CoinW opened three themed events in two days, marking a "highlight" moment of its visit to Hong Kong
  20. Enjoy Higher Potential Returns by Selecting Wealth Up Savings Insurance Plan

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Bora Pharmaceuticals to Sponsor "Berkeley Dialogue" in Taipei, Advancing the Biopharma R&D and Supply Chain

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Consortium Successfully Completes Privatization of ANE (Cayman) Inc.

HONG KONG SAR - Media OutReach Newswire - 9 February 2026 - The consortium composing Centurium Capital, Temasek and True Light successfully completed the privatization of ANE (Cayman) Inc. ("ANE")...

China's Langzhong Ancient City Extends a Global Invitation to Experience Authentic Festivities

NANCHONG, CHINA - Media OutReach Newswire - 9 February 2026 - On February 4, at a briefing on cultural and tourism activities for the 2026 Spring Festival hosted by the Sichuan Provincial Departme...

TAT partners with Lalisa ‘LISA’ Manobal, Amazing Thailand Ambassador, to invite Tourists to discover the Multitude of Feelings upon travelling in Thailand, unveiling the New TVC "Feel All The Feelings"

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Ascott Signs Record 19,000 Units Across 102 Properties in 2025

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Voicecomm Technology Wins 300 million RMB Major "AI+ Elderly Care" Project Forging a New Engine for the Silver Economy

HONG KONG SAR - Media OutReach Newswire - 9 February 2026 - Voicecomm Technology Co., Ltd. ("Voicecomm Technology" or the "Company", Stock Code: 2495.HK), one of the leading enterprises in Convers...

Pacific Century Premium Developments Limited announces annual results for the financial year ended December 31, 2025

HONG KONG SAR - Media OutReach Newswire - 9 February 2026 2025 Annual Results – Financial Highlights (Figures for the corresponding period in 2024 are shown in brackets) Consolidated...

VinFast Officially Enters Indonesia’s E-Scooter Market, Partners with Strategic Dealers

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Chinese New Year in Thailand: A National Celebration and a Regional Travel Magnet

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UNSW launches plan to help Aussie startups scale overseas

UNSW Launches Global Innovation Foundry to Scale 100 Australian Startups Internationally New initiative provides startups and spinouts with direc...

Payroll Under Pressure: Why Mid-Sized SMEs Struggle to Keep Pay Accurate

A year after wage theft reforms came into effect, Australian businesses have increased their focus on payroll compliance, but confidence in pay accu...

Refunds to Revenue: AI and loyalty perks help retailers in post-holiday hangover

Australian retailers are turning to artificial intelligence to simplify and automate returns and exchanges, while strengthening loyalty programs a...

Stop reading from the script: Why authenticity is the customer success secret weapon

I’ve been in customer service for years now. As my team has grown, the number one piece of advice I give is to be your...

From Check-in to Touchdown: How AI and smarter systems are transforming the travel industry

Richard Valente, VP of Customer Experience Strategy at TP in Australia, explores how IT-BPM outsourcing is revolutionising the travel sector throu...

Online Christmas shoppers fund climate and biodiversity projects via HealthPost's Click Sphere for Good initiative

Online shoppers with HealthPost’s Flora & Fauna have made 11,000 contributions towards climate and biodiversity projects when ordering parcel ...