Business Daily Media

Men's Weekly

.

TDCX Singapore reinforces data privacy commitment with Data Protection Trustmark Certification

SINGAPORE - Media OutReach Newswire - 15 January 2025 - TDCX Singapore, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, has obtained the Data Protection Trustmark (DPTM) awarded by the Infocomm Media Development Authority (IMDA), a statutory board under the Singapore Ministry of Digital Development and Information.

This certification serves as a badge of trust, underscoring the company's dedication to data privacy initiatives and commitment to building customer confidence.

Ms. Angie Tay, Group Chief Operating Officer and EVP, said, "Protecting user information requires a well-rounded and proactive approach to data management and ongoing vigilance. The DPTM certification demonstrates our commitment to ensuring data security and maintaining our client's trust.

"In the last three years, TDCX has undergone rigorous assessments to become an IMDA-certified trusted digital identity provider. This includes appointing independent auditors to conduct thorough reviews and assessments on our Information Security (InfoSec) and data protection frameworks."

The DPTM is a voluntary, enterprise-wide certification that acknowledges organizations committed to responsible data protection practices. TDCX Singapore has implemented robust measures to safeguard user data and has achieved the following:

  • ISO 27001:2022: This certification for Information Security Management Systems provides comprehensive guidance for businesses of all sizes and industries on establishing, implementing, maintaining, and continuously improving their information security management systems.
  • SOC 2 Type 2: A robust security framework that outlines how organizations should safeguard customer data, protecting it from unauthorized access, security incidents, and other vulnerabilities.
  • Singapore Cyber Trust Mark: A recognition for organizations that have proven the implementation of strong cybersecurity policies and processes that are appropriate for their cybersecurity risk profile.

TDCX Singapore's IT team regularly collaborates with external consultants to seek advice on the most recent trends and insights in InfoSec, as well as guidance on effective implementation. Additionally, the team works closely with the learning and development team to provide annual training programs to ensure that all employees are up to date on the most recent InfoSec and data protection policies.

TDCX Singapore's DPTM certification adds to TDCX's commitment to upholding other global data practices, including the European Union General Data Protection Regulation (EU GDPR).

Hashtag: #CX #Outsourcing #BPO





The issuer is solely responsible for the content of this announcement.

About TDCX

Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX's expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region's growth potential.

TDCX's commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities, and the environment.

TDCX employs more than 19,000 employees across 34 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Japan, Malaysia, Mainland China, Philippines, Türkiye, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.


News from Asia

Galaxy Macau Presents Tatler Off Menu; Returns with a Stellar Line-up of Chefs to Illuminate Macau as a UNESCO Creative City of Gastronomy

Macau’s cornerstone culinary event brings the region’s top talents to Galaxy Macau from November 14 to 15 with early-bird ticketing by October 26. MACAU SAR - Media OutReach Newswire - 15 October ...

Project for Love Expands Compassion-Based Education Across Africa

JOHANNESBURG, SOUTH AFRICA - African Media Agency (AMA) - 15 October 2025 - Project for Love, a global educational movement rooted in loving-kindness and compassion, is deepening its impact in Afri...

World Vision marks its 75th anniversary with World Vision Day , sharing the achievements of its global poverty alleviation efforts and expressing gratitude to its partners for walking alongside

HONG KONG SAR - Media OutReach Newswire - 16 October 2025 - Embarking the 75th anniversary of World Vision International, World Vision Hong Kong hosted World Vision Day on 11 October, 2025 (Saturd...

The National University Hospital and Ruijin Hospital, Shanghai Jiao Tong University School of Medicine establish key partnership for collaborative healthcare innovations

Through the newly-formed Singapore-Shanghai Medical Innovation Centre, clinicians from both hospitals partner to advance breakthroughs in cell and gene therapy and orthopaedics for a start SING...

Aryaka Launches New Channel Program, Bringing Simplicity and Scalability to Partner Ecosystem

Aryaka Partner Program strengthens partner engagement, improves ease of onboarding, and positions company for accelerated channel-led growth SINGAPORE - Media OutReach Newswire - 16 October 2025 –...

"Veterinary Orthopedic Guardian": European Veterinary Surgeon Dr. Hannah Partners With VEC Hong Kong

Bringing Extensive European Experience to Lead Advanced Orthopaedic Surgeries and Elevate Pet Surgical Care HONG KONG SAR - Media OutReach Newswire - 16 October 2025 - Veterinary Emergency Centr...

Tourism and Commerce Surged During F1™[1] Singapore Night Race – Visa

The increase in spend is driven by affluent travellers and nighttime economy SINGAPORE - Media OutReach Newswire - 16 October 2025 - Visa, a global leader in digital payments, today released new i...

Kuala Lumpur Sustainability Summit 2025 Champions Regional Leadership in Climate Action and Green Growth

KUALA LUMPUR, MALAYSIA - Media OutReach Newswire - 16 October 2025 - The Kuala Lumpur Sustainability Summit (KLSS) 2025 continued its momentum on the second day, following the launch on Tuesday by...

Jollibee Named Best in Customer Service Among Fast Food Chains in Singapore

SINGAPORE - Media OutReach Newswire - 16 October 2025 - The Jollibee Group celebrates another major milestone and international win as Jollibee Singapore has been hailed by the Straits Times as th...

Sentorise Launches the 12.8V 100AH Group31: Reliable, Sustainable Power for Europe

BERLIN, GERMANY - Media OutReach Newswire - 16 October 2025 - Sentorise has launched its 12.8V 100Ah Group 31 LiFePO₄ battery in Europe, providing a reliable power solution for RV travelers, off-g...

What Can Australian SMEs Hope For in a Meeting Between Albanese and Trump?

For small and medium-sized enterprises (SMEs) in Australia, international politics might seem distant—but when leaders like Prime Minister Anthony...

Qantas to Serve Nan’s Davidson Plum Cookie

Lake Macquarie, NSW (Awabakal Country): From a single mother’s kitchen bench to supermarket shelves, Wiradjuri entrepreneur Terri-Ann “Tezzi” Dani...

Minns Labor Government shutting down the Business Connect program

The NSW Opposition is concerned that the Labor government will shut down a support program that has assisted New South Wales businesses. In a media ...

Samsara Eco appoints Dr. Lars Kissau as General Manager for Asia

Australian biotech innovator Samsara Eco has announced the appointment of Dr Lars Kissau as its first General Manager of Asia. Based in Singapore...

From the first bounce to the final siren - small business lessons from the AFL Grand Final

The AFL Grand Final is one of the most anticipated days on the sporting calendar. This Saturday, the Geelong Cats and Brisbane Lions will battle i...

Australia’s top finance leaders recognised as CFO role expands

Amid surging regulatory demands and rapidly evolving industry, Australia’s most influential Chief Financial Officers will be honoured at the inaug...