Business Daily Media

Men's Weekly

.

Stopping Revenue Leakage in Managed Services: A Case Study


In today's fast-paced business landscape, Managed Service Providers (MSPs) encounter challenges in managing diverse offerings like Unified Communications-as-a-Service (UCaaS), Software-as-a-Service (SaaS), and Cloud services. Among these complexities, the meticulous handling of usage charges proves to be a significant hurdle, often leading to revenue leakage.  

For many MSPs, tracking usage charges—often minuscule fractions of a penny—poses a real challenge. In the early stages, accepting some degree of inefficiency or leakage might seem tolerable, as the effort required for collecting these minor charges doesn't seem justified. However, these seemingly insignificant losses can accumulate, impacting profitability as organizations grow. This scenario was no stranger to one of BluLogix's MSP clients.  

Implementing BluLogix's BluIQ solution proved transformative. This case study witnessed the recovery of over $1.3 million in previously unquantifiable revenue leakage. By reconciling charges against invoices, the platform unearthed additional billing errors, including incorrect charges and fees for services that should have been terminated or allocated differently.  

BluIQ's approach involved aggregating and mediating usage data from various sources, accurately rating this data, and aligning charges with actual usage costs. This solution not only recovered lost revenue but also provided a deeper understanding of cost and usage metrics. This newfound visibility enabled MSPs to offer greater billing transparency to their clients, aligning services with their perceived value and strengthening client relationships.  

In conclusion, BluIQ offers a comprehensive solution to mitigate revenue leakage. MSPs adopting this solution stand to gain not only revenue recovery but also improved billing accuracy, enhanced transparency, and stronger client relationships. It’s a transformative step toward more efficient billing and heightened client satisfaction in the competitive MSP landscape. 

Discover more about BluLogix's solutions: https://blulogix.com/solutions/use-case/managed-service-provider-consumption-leakage/

The quiet majority: why marketers need to cater to low intent shoppers

When shoppers are browsing online, whether for a new phone, holiday, or pair of shoes, they usually know exactly where they stand. Sometimes they’...

Lack of Salary Transparency is Costing Businesses Top Talent, Says Recruiters

As end-of-financial-year reviews approach, new research reveals a growing disconnect between Australian employers and employees on the issue of sa...

Sleep Soundly, Knowing Your People Are Paid Right: Navigating the Complexities of Modern Payroll

The Role of Modern Payroll Modern payroll systems are essential to any organization's financial infrastructure in today's rapidly evolving business...

Tariffs for dummies: Getting to grips with the business of exporting goods and services

It pays to understand how the international taxation system works before you start selling abroad. Take a glance at the business news just now an...

Deputy Unveils Enterprise-Grade Analytics+ to Power Smarter Workforce Decisions for Shift-Based Businesses

Deputy, the world’s leading workforce management platform for shift work, today announced the global launch of Deputy Analytics+, a next-generatio...

UNSW startup accelerator offers $200K to the next generation of Australian deeptech unicorns

UNSW Founders, Australia’s most recommended startup accelerator, has partnered with fund manager Luminary Partners to invest $200,000 each into 18...

Sell by LayBy