Business Daily Media

Men's Weekly

.

Stopping Revenue Leakage in Managed Services: A Case Study


In today's fast-paced business landscape, Managed Service Providers (MSPs) encounter challenges in managing diverse offerings like Unified Communications-as-a-Service (UCaaS), Software-as-a-Service (SaaS), and Cloud services. Among these complexities, the meticulous handling of usage charges proves to be a significant hurdle, often leading to revenue leakage.  

For many MSPs, tracking usage charges—often minuscule fractions of a penny—poses a real challenge. In the early stages, accepting some degree of inefficiency or leakage might seem tolerable, as the effort required for collecting these minor charges doesn't seem justified. However, these seemingly insignificant losses can accumulate, impacting profitability as organizations grow. This scenario was no stranger to one of BluLogix's MSP clients.  

Implementing BluLogix's BluIQ solution proved transformative. This case study witnessed the recovery of over $1.3 million in previously unquantifiable revenue leakage. By reconciling charges against invoices, the platform unearthed additional billing errors, including incorrect charges and fees for services that should have been terminated or allocated differently.  

BluIQ's approach involved aggregating and mediating usage data from various sources, accurately rating this data, and aligning charges with actual usage costs. This solution not only recovered lost revenue but also provided a deeper understanding of cost and usage metrics. This newfound visibility enabled MSPs to offer greater billing transparency to their clients, aligning services with their perceived value and strengthening client relationships.  

In conclusion, BluIQ offers a comprehensive solution to mitigate revenue leakage. MSPs adopting this solution stand to gain not only revenue recovery but also improved billing accuracy, enhanced transparency, and stronger client relationships. It’s a transformative step toward more efficient billing and heightened client satisfaction in the competitive MSP landscape. 

Discover more about BluLogix's solutions: https://blulogix.com/solutions/use-case/managed-service-provider-consumption-leakage/

Carma appoints Owen Wilson as Chair of the Board

Carma’s next phase of growth to be guided by REA Group’s outgoing CEO who oversaw realestate.com.au rise to be Australia's #1 place for property ...

Digital Upgrade to Boost Efficiency Across Tasmanian Ports

TasPorts is undertaking a multimillion-dollar digital transformation that will improve efficiency, and enable smarter, more sustainable operations a...

Simplifying ecommerce integrations: How to streamline your setup without the stress

In today’s fast-moving retail world, having an ecommerce presence isn’t optional. Platforms like Shopify, WooCommerce, and Squarespace have lowered...

Shop Small Returns to Back the Small Businesses Supporting Local Communities

The annual Shop Small movement by American Express is returning for its 13th year in Australia to galvanise support for the country’s vibrant smal...

Introducing Commerce, the New Parent Brand of BigCommerce, Feedonomics and Makeswift, Powering an AI-Driven Future

Commerce’s open, intelligent ecosystem connects the tools and systems that drive growth and empower businesses to unlock data potential and deliver ...

How better billing can boost performance and profits in uncertain times

Optimising your revenue management function will help you put your business on stronger footing. The fact that economic conditions are tricky i...

Sell by LayBy