Business Daily Media

Business Marketing

.

Gloria Jean’s Founder Opens Coffee Franchise’s New Chicago Headquarters

  • Written by Wilkinson Butler

Founder of Gloria Jean’s Coffees, Gloria Jean Kvetko, has opened the franchise’s new USA headquarters in Chicago, marking a return to the birthplace of the coffee chain.

Ms Kvetko opened her first Gloria Jean’s coffee and gift shop in 1979 in Chicago’s outer suburbs. Today Gloria jean’s Coffee is a global brand owned by Australian company, Retail Food Group Ltd. (ASX:RFG).

At the Chicago launch this week [June 14] she reflected on how her launch of flavoured coffees was not a universally supported decision. “Hazelnut – it was like discovering God,” she told the guests at the launch. “When I told my husband we're putting flavoured coffees on the shelf, he just went nuts – no! And I said – too bad, you lose, doing it. And that changed the coffee world immediately."

The Gloria Jean’s headquarters have been moved by RFG from Los Angeles to Chicago to better support the strength of the brand in the US Mid-West as well as drive expansion of Gloria Jean’s in the USA market. There are currently 52 US outlets across 20 states with four new openings targeted by October 2021.

Executive Chairman of RFG, Mr Peter George, said Gloria Jean’s Coffees had experienced an upsurge in popularity in the USA since before COVID-19, as the American market rewarded personal service and menu innovations.

“Gloria Jean Kvetko envisioned a retail experience where the coffee and food offerings were of the highest quality and the service was personal and welcoming,” said Mr George. “We have adhered to that ethos and American consumers are voting with their feet.

“It’s an honour to have Gloria Jean Kvetko open our flagship office in Chicago. She set the bar high and knew what American consumers wanted.”

The launch of the Chicago headquarters coincides with the global launch of Gloria Jean’s premium coffee blend, ‘Glorious’.

Pic  Gloria Jeans founder, Gloria Jean Kvetko, at the Chicago HQ opening, holding the new Glorious premium coffee blend from GJC.

About Retail Food Group Limited (ASX: RFG)

RFG is a global food and beverage company headquartered in Queensland. It is Australia’s largest multi-brand retail food franchise owner and a roaster and supplier of high-quality coffee products. For more information about RFG visit: www.rfg.com.au


Popular

Unlocking Retail study reveals in-person shopping is trumping online shopping

Shopper releases the findings of its recent ‘Unlocking Retail’ study, revealing that while consumers are  researching products online in the wake of the pandemic, purchasing in store is still their preferred option.  The ‘Unl...

Everything You Need to Know About Hiring Certified Accountants in Sydney

If you are a business owner in Sydney and need to hire an accountant, you must know the different types of accountants available and their specialties. Certified public accountants (CPAs) are licenced by the Australian Securiti...

Aussie owned winemaking company honoured as a 2020 Sélections Mondiales de Vins Canada Gold Medalist

Leconfield Wines has been awarded a 2020 Sélections Mondiales de Vins Canada Award in the Australian wines category for their 2018 Leconfield Coonawarra Cabernet Sauvignon. This recognition stands as testament to Leconfield ...