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How to Protect Your Employees and Customers This Winter



As winter descends across Britain, businesses must implement comprehensive plans for safeguarding staff members, customers and facilities from seasonal hazards like ice, snow and freezing temperatures. Failure to properly prepare leaves companies vulnerable to devastating slip/fall injuries, property damage, operational disruptions and legal liabilities. Developing robust cold-weather strategies addressing everything from outdoor safety precautions to maintaining comfortable indoor environments protects health while minimising risks. Discover essential winter preparedness best practices every organisation should follow.

Preventing Slips, Trips and Falls Outdoors

Icy surfaces combined with snowy accumulations transform simple walkways and parking lots into treacherous injury hazards during winter months if not maintained vigilantly. Businesses must deploy multi-faceted tactics reducing dangers around properties. Starting with proper snow/ice removal policies utilising shovels, snow blowers, ploughs and de-icing materials for clearing paths/lots proves critical. Reduce slip hazards with effective rock salt applications or more environmentally friendly liquid calcium/magnesium chloride de-icers.

However, winter traction control solutions extend beyond de-icing too. Installing heavy-duty anti-slip stair treads, entryway mat systems trapping snow/moisture and placing visible wet floor signage further prevents falls. Distributing traction aids like shoe grippers also assists staff/customers safely navigating slippery conditions. Implementing clear snow removal schedules/procedures maximises path safety in freezing conditions.

Maintaining Safe/Comfortable Indoor Environments

Just because hazards lurk outdoors during winter doesn't mean indoor spaces automatically remain hazard-free either. Extremely cold temperatures leaking inside through insufficient insulation, drafty windows/doors or overtaxed heating systems endanger both people and infrastructure. Frozen pipes create flooding/water damage risks too when bursting.

Performing seasonal building inspections identifying structural vulnerabilities, sealing air leaks, installing window insulation kits and ensuring furnaces receive annual maintenance tune-ups preserves comfortable temperatures indoors. For added safety, implementing thermostat setback schedules optimising heating during occupied periods only conserves energy while preventing interior surfaces from becoming dangerously frosty overnight too. Installing automatic emergency power generators prevents heating/safety system failures during outages as well.

Protecting Remote/Travelling Employees

For companies employing staff frequently working off-site or behind the wheel during winter weather, extra precautionary measures minimise exposure dangers. Outfitting fleet vehicles with essential safety provisions like warm clothing/blankets, compact shovels/ice scrapers, road salt/sand and first aid kits prepares drivers for emergencies. Installing high quality winter tires improves traction too.

Corporate mobile workforce policies outlining strict protocols governing whether travelling during snow advisories, gale-force winds or other hazardous conditions empowers employees to make safe decisions without jeopardising jobs. Allowing flexible remote work from home options during particularly extreme weather events eliminates unnecessary risks altogether while maintaining operations.

Preparing Facilities to Withstand Cold/Storms

Before severe winter storms strike, facilities management teams must complete comprehensive preparation checklists winterising buildings/grounds against incoming cold front dangers. Inspecting/repairing roofs, caulking/sealing windows and upgrading insulation prevents ice dam formations, interior leaks and costly heating losses. Installing pipe insulation wraps plus intermittent heat tracing cables prevents plumbing freezes.

Servicing HVAC units, stocking portable heaters/generators and staging snow clearing equipment and de-icing supplies ensures operational readiness too. Securing loose outdoor fixings like patio furniture also prevents projectile hazards during high winds. For companies along coastal regions, investing in portable flood barriers further guards entrances against storm surge inundation risks.

Promoting Winter Health and Wellness

Protecting employees/customers involves more than just safety from environmental hazards and property perils. It also includes maximising wellbeing through educational materials and resources encouraging healthy cold weather habits. Internal email campaigns, signage and literature distributions sharing vital information like:

  • Proper nutrition guidance for boosting immune systems
  • Warm dressing techniques like layering clothing
  • Importance of regular exercise even indoors
  • Home heating assistance programs for low-income families
  • Warning signs and emergency responses for cold stress illnesses

Reviewing Emergency Preparedness Plans

Bad winter storms can strike unexpectedly with severe consequences. So once finalising seasonal preparedness strategies, reviewing emergency action plans outlining crisis management procedures represents another essential step. Protocols detailing clear chains of command, staff evacuation/shelter-in-place instructions, post-incident inspections and temporary closure/remote work policies avoid chaos during worst-case scenarios.

Furthermore, emergency preparedness also involves practising response simulations through desktop run-throughs and drills. Running simulations sharpens coordination and communication skills under controlled conditions prior to real-world situations arising. Integrating emergency mass communication tools also expedites relaying vital instructions and updates to impacted parties through multiple channels simultaneously.

Reviewing Insurance Coverage and Legal Compliance

Before winter hits full force, businesses should also review existing insurance policies/coverages for any cold-weather exclusions or exceptions requiring amendments. For instance, many standard commercial property/general liability policies contain limitations around ice/snow hazards necessitating revisions. Specialty coverages like service line protection plans for water/sewer line repairs following groundwork disruptions frequently prove wise additions too.

Similarly, legal counsel consultations ensure operations uphold local mandates governing snow/ice removal practices and structural compliance with building regulations or accessibility guidelines. Getting audited confirms following rules like maximum snow pile height clearances around entrances or deploying sufficient de-icing materials on surfaces.

Robust winter preparedness planning is essential for businesses to safeguard employees, customers, operations and assets against cold weather hazards. Implementing comprehensive strategies focused on outdoor safety, indoor environmental control, emergency readiness, wellness initiatives and legal compliance protects people and mitigates risks when temperatures plummet.

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